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Question

0x800c013e error in Win Live Mail

Nov 21, 2011 4:42AM PST

I got a new Win 7 computer with Win Live Mail 2011 installed. After xferring my emails from my Win XP machine, I get the subject error ONLY WHEN trying to download new mail from my Hotmail/Live/MSN accounts. ALL OTHER email accounts (POP, IMAP) download new email OK. I tried deleting/installing one of my Hotmail accounts & no luck. I tried deleting WLM 2011 and installing WLM 2009 -- same problem. Any ideas?

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