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General discussion

0x0000000d error - Win7 lap can't use printer on XP desktop

by makoti Mar 31, 2010 6:38AM PDT

Hello to all -

I am not sure I'm in the right place. I figure this could go into any one of three forums...
I am trying to set up my Win7 laptop to print off my XP desktop. I have gotten to the point that the laptop can see the desktop and the printer. When I try to connect to the printer, it starts to connect but stops & gives me an error message & code. The code is 0x0000000d. I've done several searches & found a MS fix that requires editing the registry. I did it, and no luck.
I am at wits end. I spent about 3 hours researching this and have nothing to show for it. Anybody got a fix?

Win7 laptop/ XP PRO desktop/ Canon MP620 printer

Thanks!

Sam

Discussion is locked

7 Posts
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0x0000000d error
by kristain12 Mar 31, 2010 9:31PM PDT

Download a windows 0x0000000d error repair tool and install it. Click the Repair All Button. It will scan you system.

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This answer doesn't make any sense.
by Kees Bakker Mar 31, 2010 9:44PM PDT

Most '0xyyyyyyyy error repair' tools are registry cleaners that are advertised with random error numbers they don't have any knowledge of.

Kees

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Question first
by Steven Haninger Mar 31, 2010 9:45PM PDT

Did you install the appropriate Windows 7 driver on the laptop? You cannot just connect it to a shared printer, especially with a different OS, and expect it to work. Sometimes I've gone so far as to install a printer as local, get it working that way, and then change the port.

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Latest drivers on computers
by makoti Apr 1, 2010 8:11AM PDT

According to what I read, the MP620 is supposed to work with 7. But I went ahead and loaded the latest drivers from Canon and the tool that goes with it on both machines (said it's for 7/XP/2000/Vista). It didn't help. In fact, it seems to have tossed a wrench into the laptop seeing the desktop though I can't figure why.
As to installing as a local, are you saying set it up USB first then changing the port? And that works?

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I've done it that way, yes
by Steven Haninger Apr 1, 2010 8:29AM PDT

Installing it as a local printer helps rule out some compatibility issues. If you can make it work while hooked up to a USB port on the local device, you know you've got a fair shot of making it work as a network or shared device. If you can't get it to work as a local device, there's no use trying it on the network.

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Just so I'm clear
by makoti Apr 1, 2010 8:43AM PDT

I want to hook up the laptop directly to the printer, just like I now have the desktop hooked up. If it does work, then I change the port. What should I change the port to afterwards? LPT1 or something else?
Thanks for the help.

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After you have got it working as a local printer
by peacox Apr 1, 2010 11:26AM PDT

disconnect the USB from the laptop and reconnect to the XP desktop.
Then in Start (the orb) go to Devices and Printers and in the top line select Add a Printer, choose Add a Network etc from the dialogue box and a list of known network printers will showup, choose the share name of the printer you want, it will be in the form \\name of xp system\mp620 or similar, follow the prompts and it should be good to go.
Let us know how you get on.

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