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Rant

01/11/2019 win 10 update

by KCP1228 Jan 11, 2019 4:01PM PST

Did the most recent update and now I can't get into settings. Tried everything I could find on the net and called Microsoft support and they bumped me to level 2, but not until the 15th. Not sure if this is related, but my Intel HD graphics keeps disappearing and then coming back. Screen flickers and then when I check device manager it was gone or back again. Rolled back driver and it has been fine so far. Nivida is fine. Brand new , 2 day old, computer that was fine until the update!!! Must have forgot to turn off having Microsoft update third party stuff.

Anyone else having issue(s) after update?

Discussion is locked

2 Posts
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Driver.
by Dafydd Jan 11, 2019 4:08PM PST

Microsoft may have updated that with a generic driver. Stop those MS updates now. If the driver rollback worked, stick with that.
Dafydd.

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As To The Settings Issue... Tried Running Chkdsk?
by Grif Thomas Forum moderator Jan 15, 2019 11:01AM PST

No guarantees here, but...

It seems as though the Windows 10 "upgrade/update" process may not install all the files correctly, or maybe they're damaged, or maybe something else, but running Chkdsk has fixed quite a few of these minor glitches. Try running Chkdsk in "repair" mode to find any damaged files and correct them. Start by opening a command prompt as an admin. RIGHT click on the Start button, choose "Command Prompt (Admin). (Or type "Command" in the search line, then RIGHT click on the "Command Prompt" listing at the top, choose "Run as admin".) Once there, type chkdsk /f /r /x, leaving the appropriate spaces between the letters as shown, then press the Enter key. You should see a note that it can't be run till a restart is done, type "Y" for yes, then press the Enter key again. Close the command prompt and restart the computer. Chkdsk will run upon restart and will take quite a while to finish.. Don't panic when the progress bar stays at 10% for a long time. It's fairly normal and the Chkdsk process may take a couple of hours.

When it's finished, it will boot to your normal startup/lock screen and you can login normally and then see if things are working correctly again.

Hope this helps.

Grif

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