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Microsoft COO: We're still figuring out Software Plus Services

Kevin Turner tells partners the company is still in the process of figuring out just what the company's services strategy is all about.

DENVER--Microsoft Chief Operating Officer Kevin Turner said Thursday that there was a good reason that partners complained last year that the company was short on details on its "Software Plus Services" strategy.

"The reason we didn't share it with you is we didn't have it figured it out," Turner said. And although the company announced more details this week, Turner said the company is still trying to figure out just how to add services.

"We're continuing to re-evaluate, re-look at, re-examine the opportunities," he said in a wrap-up keynote speech at Microsoft's Worldwide Partner Conference here. "We hope you will join us in figuring it out."

Turner also encouraged partners to help the company in its fight to have its new Office Open XML file formats recognized as an open standard by the International Organization for Standardization. "We need to win this vote for an open standard," Turner said.

Turner concluded with an inspirational story of Logan Olson, a young woman who suffered a brain injury several years ago. With the help of Windows Vista and accessibility software from Microsoft's partners, she now puts out her own publication, Logan Magazine.