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Hands-on: iTunes Remote App

CNET takes the iTunes Remote software app through its paces.

John Falcone Senior Editorial Director, Shopping
John P. Falcone is the senior director of commerce content at CNET, where he coordinates coverage of the site's buying recommendations alongside the CNET Advice team (where he previously headed the consumer electronics reviews section). He's been a CNET editor since 2003.
Expertise Over 20 years experience in electronics and gadget reviews and analysis, and consumer shopping advice Credentials
  • Self-taught tinkerer, informal IT and gadget consultant to friends and family (with several self-built gaming PCs under his belt)
John Falcone
4 min read
iTunes Remote App running on Apple iPhone
The Remote App puts control of iTunes--or Apple TV--in the palm of your hand. CNET

We've had a few minutes to play with the Remote App (download) for the iPhone. The (not surprising) verdict? It's an easy must-have for any iPhone or iPod Touch owner who enjoys listening to music at home.

Once you've upgraded your iPhone (or Touch) to version 2.0, just go to the App Store and search on "remote." (Amazingly, that--not "iRemote"--is the program's official name.) You can download it straight to the phone over a Wi-Fi connection (tap the word "free" on the upper right corner), and it auto-installs, adding a new icon to your home screen.

Setup is dead simple. Start by making sure that your iPhone is on the same local Wi-Fi network as the Apple TV or PC/Mac you want to control; also, be sure you're running the latest version 7.7 of iTunes for Windows and Mac on the computer in question. Otherwise, pairing the iPhone is almost identical to that of pairing an Apple TV--the initial settings screen on the Remote software will ask you to choose a library, and give you a four-digit code. Pop the code into iTunes (the phone should appear listed under "devices" in the left-hand nav), and you're good to go. Pairing the iPhone with the Apple TV is basically the same--just go to the "Remotes" option under the general settings menu, and key in the code there.

And that's it--once they're paired, you have near total control over your iTunes software or your Apple TV. And it's not just music. Yes, you'll get the normal iTunes access to your library, by song, genre, artists, albums, and playlists, but you also get control over music videos, TV shows, movies, and podcasts. Transport controls for video--play/pause, fast-forward, and rewind--were impressively responsive, with nary a delay. On the iPhone screen, you'll get the album art/title screen after a few seconds as well.

In short, the remote gives you full iTunes access in the palm of your hand. It's a godsend for anyone who hooks their computer to a stereo or TV to listen to iTunes music or watch iTunes videos--you can now sit on the sofa and dial up anything you want without having to run back and forth to the keyboard, or investing in some third-party add-on. The benefit for Apple TV is a bit less direct--that system already has a best-in-class on-screen interface controlled by the tiny Apple remote--but you can now shut off the TV if you just want to listen to music through your stereo, or crank up tunes from a nearby room when you don't have line-of-sight access to the TV. And you don't have to sacrifice your phone, either--we successfully fielded a call, and then went straight back to the Remote App with no rockiness whatsoever.

As for downsides, there are a handful. If the phone goes to sleep, you'll need to wake it up by pressing the button, using the slider, and--if you've got a security PIN number--keying that in. It would be nice if there was some sort of override for that--"lock in remote mode" or something. And with the phone using always-on Wi-Fi, you're certain to drain the battery very quickly while using the Remote App. The album art was often slow in appearing, and sometimes it didn't seem to come up at all, leaving us with just a generic musical note graphic. Moreover, volume control only works for computer-based iTunes, not for Apple TV. And this is strictly what it says--a remote control, not remote access. Don't look for Slingbox-style streaming of your iTunes library to your iPhone in another room (or another town). That's a function we'd still like to see, of course; whether it's Sling, Apple, Orb, or some other third-party, we imagine that App would rocket to the top of the must-have list. Still, for a version 1.0 software--and a free one at that--there's little about the Remote App to not like.

The Apple Remote App doesn't completely obviate the need for products like Sonos and Logitech's Squeezebox yet--especially if you're more interested in the non-iTunes music services available on those products. But with at least one of those services--Pandora--already available as an iPhone App (and more sure to follow), the iPhone's ability to interact with iTunes plus those third-party music services could begin to encroach on the specialized home audio turf that Sonos and Logitech have staked out.

The other thing the Remote App makes you hunger for is, of course, a real Apple Universal Remote. If Apple just took the iPhone/iPod Touch housing, slapped RF and infrared support, added a library of device codes, and beefed up the battery, the result could well be a Logitech Harmony killer. All in good time, I suppose.

Oh, and for the record: kudos to our friend and ex-CNETer Eliot Van Buskirk, who pretty much predicted this whole "iPod Remote" thing--4 years ago.