TiVo's digital video recorder service experienced some dead air Sunday after
a router in the building where the company keeps its servers crashed around
midnight. TiVo subscribers couldn't download TV programming information or
access TiVo.com for about 12 hours. It took another 12 hours for the service
to come back up completely.
The company acknowledged the outage. A spokesman said Wednesday that most
subscribers should not have experienced problems because the recorders keep
14 days worth of program information on the hard drive. TiVo is looking into
adding another server facility. TiVo's service allows people to record
television shows to a hard drive instead of on videotape.