Live: Samsung Unpacked Live Updates Apple HomePod 2 Review Apple Earnings Preview Resurrecting the Dodo COVID Emergency to Expire DOJ Eyes Tesla Self-Driving DC's 'Gods and Monsters' Slate Salami, Sausage Recalled
Want CNET to notify you of price drops and the latest stories?
No, thank you
Accept

Bose (sort of) admits its new headphones are flawed

Bose has admitted that its new in-ear headphones didn't stay in some owners ears all that well and that it's taken steps to correct the problem.

Bose TriPort In-Ear headphones ad.

A perfectionist company like Bose doesn't often admit to making mistakes, so it took me by surprise when I got an invitation to a Bose press conference in New York next week, where it appears that Bose will indeed do just that--or sort of anyway.

The product in question is Bose's Triport In-Ear headphones, which we didn't exactly give high marks here at CNET. The company trotted out its first in-ear headphones last year with ads boasting that it had solved the three problems (sound quality, comfort, and stability in the ear) that prevented it from making in-ear headphones that "it could present with pride." Well, it appears that based on customer feedback, Bose hadn't really solved the stability issue *(read: snug fit in ear).* Oops. "Back to research!" says the invitation.

At the press conference, Bose reps are going to tell us what it's going to do "for any owners who experienced a stability problem," according to the invitation. Alas, I'll be in Las Vegas at PMA (a photo trade show), but I wish I could attend; I always like a good fix.