A perfectionist company like Bose doesn't often admit to making mistakes, so it took me by surprise when I got an invitation to a Bose press conference in New York next week, where it appears that Bose will indeed do just that--or sort of anyway.
The product in question is Bose's Triport In-Ear headphones, which we didn't exactly give high marks here at CNET. The company trotted out its first in-ear headphones last year with ads boasting that it had solved the three problems (sound quality, comfort, and stability in the ear) that prevented it from making in-ear headphones that "it could present with pride." Well, it appears that based on customer feedback, Bose hadn't really solved the stability issue *(read: snug fit in ear).* Oops. "Back to research!" says the invitation.
At the press conference, Bose reps are going to tell us what it's going to do "for any owners who experienced a stability problem," according to the invitation. Alas, I'll be in Las Vegas at PMA (a photo trade show), but I wish I could attend; I always like a good fix.