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Alleged pop-up scammers settle with feds

The operators of, and agree to fork over more than $500,000 in consumer payback after accusations that the sites deceived users.

If you're one of the hundreds of consumers who reportedly complained to the feds about a less-than-pleasant experience with the media search sites, or, this piece of news may provide a little vindication.

The Web operations, which allegedly bombarded unsuspecting users of its software with a sequence of large, music-accompanied pop-ups that demanded payment of up to $99, have reached a settlement with the Federal Trade Commission, the agency said in a news release Thursday.

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Last August, the FTC filed a court complaint against the operators of those sites, accusing them of violating federal laws that prohibit unfair and deceptive practices. Each offers a piece of Windows-only software designed to act as a "download manager" for movies, music, sports and other entertainment.

The allegedly illicit scheme worked something like this, according to the FTC: Consumers had the option of signing up for a three-day trial of the service, after which pop-up windows began appearing and demanding payment of a license fee ranging from $19.95 to $99. The FTC complaint (PDF) claimed the pop-ups "significantly disrupt consumers' use of their computers," and "redisplay again and again with ever-increasing frequency."

As part of the settlement, signed September 5 by a federal judge, the Web operations agreed to provide consumers with a way to uninstall their software, to refrain from downloading software onto a user's computer without his or her consent, and to pay a little more than $500,000 for "consumer redress."

Yes, that means some consumers will be eligible for some sort of payout, said FTC spokeswoman Claudia Bourne Farrell. But there's no need for people who think they might be eligible to contact the FTC because "as part of the settlement, the defendants will provide us with a database of consumers who are eligible and a redress administrator will contact them," she added in an e-mail interview. It wasn't immediately clear, however, what the eligibility requirements are in the first place.

If a court finds that the operation "misrepresented financial information" to the FTC, then it may also have to cough up a $1.8 million judgment.