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Samsung addresses challenges with Galaxy Note 7 debacleAt CES 207, President Tim Baxter discusses the company's challenging year and intensive efforts to figure out what happened.
As you know, this year was a challenging year for Samsung, some of you we're directly impacted and certainly many saw the media coverage specially about the Note7. We continue our intensive efforts internally and with third party experts to understand what happened. And to make sure it does not happen again. And very soon we will be sharing the root cause report on the Node 7.