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Mark Zuckerberg hopes Facebook's newest tools can lead to doing good offlineFacebook has an ambitious goal to "bring the world together," and it's hoping what people do offline because of the social network will help.
People have been using Facebook to make a difference for as long as these tools have existed, and usually they do this without talking to us. But it's a good reminder that a lot of the best things that happen aren't because some engineer in California started building something. But they start with someone somewhere who has an idea, and is passionate about it, and does what they need to do to make it real. So take fundraising for causes, for example. When I started Facebook I wasn't thinking about it as a way to raise money to fight disease. But, you know, a few years in, we started noticing that people were using it to raise money for a lot of different causes, including raising money for healthcare costs for a friend and for People halfway around the world. We started talking to experts in the area and we started building some A.I. tools that can flag for our team, and then flag for first responders, when people are posting on Facebook or expressing thoughts about suicide or self-harm so we can get them the help that they need quicker. And in the first month alone, or in the last month sorry, since we launched this in the US, these tools have helped first responders reach out and help more than 100 people who needed that support quickly. Facebook has mostly focused on helping connect us with people we already know. But I think it may be just as important to help connect people with people outside of their social circle, to provide a new source of support and inspiration. So, that's why we're starting today, to test Facebook mentorship and support. So it's a new tool That combines the expertise of non-profits with the community of Facebook to help connect people who have shared experiences and shared goals, but who don't know each other yet. There's no doubt that we live in a challenging time right now. One of the things that strikes me so much is the deep sense of optimism. That you all have. Or this belief that even in the face of real challenges, disease, poverty, hunger that everyone of us can make a difference.