Apple Byte Extra Crunchy
iPhone X: It's all about Face ID and taking away the Home button (Apple Byte Extra Crunchy, Ep. 108)Scott Stein joins the show for the two biggest changes worth talking about on the iPhone X: Face ID and the loss of the Home button.
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But before we get into all the things that were happening, we want to jump right to it because we have our man, CNET's own, Scott Stein, the CNET review extraordinaire. He has it in his hand. I do want to preface this, Scott Stein has literally been working nonstop since, what is it, like Monday A.M. over night, basically? Is that when they got you the phone? Monday about noon is when I started setting it up, so we've been about four days, we've been working really constantly and I have gotten about one and a half hours of sleep and three another and somewhat normal the other nights. I was at the CBS Broadcast Center for about Five hours one day and five hours another day too. Yeah I mean he's been in high demand and so we appreciate you coming to the show. And we can hear it in your voice and Scott said I'm gonna give you ten minutes of my time and if I pass out I pass out. So we're gonna I gotta respect that. True story, I was asleep on the sofa ten minutes ago. [LAUGH] [LAUGH] And I slacked him. I wrote through our corporate messaging app, I'm like, are you gonna still to be on the show? Dude, are you bailing? He's like, I just woke up. [LAUGH] Yeah, I didn't think I could do it, I was delirious. I am delirious right now, so you're gonna get some Some thoughts. This is actually the best thoughts. Okay, so Scott. The first one I wanna hit obviously. Let's talk about the iPhone 10, you reviewed it. You've talked about a lot of this ad nauseum. But I think you can get into more detail and also the delirium does actually make it more interesting to me. Let's jump right into it. I've used it, obviously the Home button is probably, feels face ID and the home button. But the Home button feels like The biggest change. You've had it now for almost a week, what are your thoughts on it? We're going to be forced to get used to it that's why I find it interesting. How do you feel about it now after all these days? Yeah well now my delirious thought I'm thinking of the first iPhone when we had to think Learn how to type on the screen, and people said, I'll never get used to keyboards, and we did. So maybe it's kind of like that. I feel that everyday stuff I did with it felt a little different, and it was frustrating, right, because the home button is really convenient. Now, getting rid of the virtual home button now means you're going to be swiping up, which is not as easy for One hand use, but I started to get used to that and I started kind of getting used to the feel of the interface in general. I think it's about trade-offs for getting that nice, huge screen. That's what this phone is about. Do you want to learn the new langauge in exchange for the screen? I think that screen and that size are really worth it. Could there have been better ways to do the interface? I don't know, I feel like sometimes yes. But I feel like in general, maybe Apple will either figure that or I'll figure it out. So that's kinda the The story of the 10 is that, it's like, i related it to shaving my beard.It was like, I don't know how I feel about that, but I do feel like I love the design of this 10. I don't know if I'd want to pay $1,000 for it, just because I don't spend like crazy amounts of money on things all the time. I don't like to, but I think it's worth it if you've been waiting and you want to show off a phone that's the best iPhone right now. I think that also using the phone itself, what stands out to me is, look. There's gonna be a variety of different people, right? Apple has such a mass appeal. You'll have the young techies, the Millennials, the people that are super tech-savvy that are going to embrace this and use it. But one thing that I did find interesting is this phone is not going to be for my mom. My mom already has a problem with the home button, okay? Yeah. So for those type of users, you're not going to all of the sudden say, hey, go get a 10. Literally, there's times when you swipe, or you feel like you want to touch somewhere, and nothing happens. Did you get used to that idea of control center being in that top corner, where you couldn't just access it with one finger. You had to, like, really almost use two hands and reach into that top right corner. I do not like control center in the top right corner. I do not like it at all cause I think control center's great,.and bringing it up from the bottom is the way to go. Actually, someone I retweeted had the solution, which was they should just include control center As a tool alongside multitasking when you swipe up and hold. Kinda like the iPad does. Do that just make it accessible from the bottom because even with reachability. Reachability is on the phone which drops the screen down. But you have to swipe up off the bottom edge, and it is impossible to pull off. Yeah that's hard you can't get that, that's a sweet spot you have to hit. It's so weird, and most of the time I can't get it to work. And that's the only way you could potentially reach up to the corner for control center. It's almost like deliberately inaccessible. It's not what I would like to have. And I think control center is so key for so many different things, so that's one thing. I think the flicking, the swipe up instead of home button, Is a good way to go. I kind of feel, as I burp. [LAUGH] My God, I'm gonna admit that that was a burp. Swipe, and I'm like, it's like I'm drunk. So basically, swipe up drunk history iPhone review. Yeah, and then, and then President. And so And you swipe up, and you get used to it. I think it's like flicking apps away, and so that gesture actually, and the one I thought was the weirdest, I actually started to get the hang of. And I really like doing with both hands, but, with one hand, I still feel like the home button is so convenient. You know the other disconnect that I found immediately is the way you use the iPad with iOS 11 is now totally different than the way you use it on the iPhone, and that is really odd to me from a standpoint of, look right apple is always, and I know this is their future concept phone right. We know this is what they envision as the future, but When you have multiple devices that are doing different things, even though the iPad has a home button, accessing control center on the iPad is different than accessing control center on the iPhone. Yeah. And I think you swipe from the bottom up and it's all there. Here, because of the bottom swipe. Do you feel they should have or maybe, I know they've explored it, but The idea of a virtual Home button would have been okay. Yeah I think it would've been okay. And it's something, that's a point that I was saying before too, that other phones like the Note 8 and others have a You know area where you press, that's the home button on the screen. That's an android thing. That's very common. And I'd still like to see the iPhone explore that at some point because I agree, there's something comforting about that and I want the screen to evolve into the button itself and I want 3D touch to be used more. I feel like 3D touch is so underutilized in navigating the interface Like I want to be able to press into thing. It's kind of you know, wipe away apps by pressing into them rather maybe I'm crazy but I feel like there's just ways that you could do this with the screen that doesn't have to involve like a swiping gesture but I think that I think what were we talking about before then? I was talking about. [LAUGH] The disconnect between the iPad and the iPhone's interface, totally different. Yeah yeah thank you. I really am like delirious. No thank you you know I'm [INAUDIBLE]. Well thank you but I think that the [LAUGH] that was ridiculous. But the iPad and iPhone. Are different now. And I think that is super funky. Although I think it also points to something else. I want the iPad to continue growing into a Macbook alternative. And that's a growth path that I think is still in process and the iPad's growing into an even more full fledged computer. But right now it's still very much of a familiar connection to iPhones. And so the language is starting to split that it's like a gentle split and it's kinda weird. So I actually want them to go even further. I want the evolution to continue. And really diverge, and maybe it won't be so bad. But right now, that is the weird thing too is that, so you have touch ID on a lot of other devices, you have a lot of different interfaces on a lot of other iPhones and other things, and right now, the 10 stands alone. And that's strange place to be, because you may have devices now. Like you said iPad's or even iPhones or the apple watch. The all kind of share don't share, they all have different ways of doing their own thing. I think it's the most fragmented, we've actually seen the Apple ecosystem and iOs ever, and just kind of rewinding back to one of your point about 3D touch. Everyone's going to have to learn how to use the new iPhone X with this new interface language. And it's one of those things where when I first saw 3D Touch, I was excited because I'm like "This is awesome! This could be a game changer!" But they never built in any functionality that forced people to use it. Some people, to this day, don't even really use, or even quite honestly don't even really know that 3D Touch exists on their phone. And so that is, to me, it was like you said, an opportunity to, okay, free to to touch somewhere, anywhere on the screen, and that could be your Home button? That's almost better to me than just using a swipe, because you just do a little hard press, and that's instantly the Home button. And then people would be like I get what 3D Touch is about. Maybe it'll evolve, they've made mistakes in interfaces before. Like the Apple Watch, how we've seen how WatchOS has completely evolved and I love it now. But it's just interesting that 3D Touch is this underutilized interface that could tie things together more from whether it's an iPad, iPhone. But it still hasn't really been used in that way. Yeah, it's a story in progress for me that I'm trying to think about. But that's exactly it. Because I've said for a while I think 3D [UNKNOWN] in concept is really great. In execution in terms of what it is in iOS, it's not even used to any degree of what it's capable of. I mean, there's a whole gradient That 3D Touch can do, and is super sensitive and you almost never see that. You see that in a couple of games or drawing apps, but a lot of times it's just a push in and that's it. And it's just to do something that's essentially like a hold tap, that you could duplicate on something without 3D Touch. Maybe it's for consistency But heck if you're doing a whole new phone that already has it's own language why not push that envelope further. Mm-hm. Absolutely. Scott I know I'm gonna ask you one more question that we can dig into and then I'm gonna literally let you go. Face ID is obviously the other big thing here with the iPhone 10. You did a great thing and as you said earlier you literally shaved your beard Did you do it for the iPhone ten or you actually wanted to shave your beard I need to know that.>> No I did it for the iPhone ten. I did it all for the iPhone ten.>> Real confessions, talk about face ID and how you felt using it over time up to this point. What do you think of it? Yay, Nay are you sold on it or you're like it's all right right now and we know it's going to get better So, I think face ID surprise me in that, it works with more of my facial hair configure. [LAUGH] I love this mustache. [LAUGH] This is the best to get, I'm so much more haggard now. That thing is surprise me, I thought that was great. This really does work. But the difference between it working as again conceptually and sort of always being instantly logging you on in a way that feels seamless and buttery smooth. That doesn't always happen. When that doesn't happen for a variety of reasons. Sometimes it might be the way my hand is positioned, angled. Sometimes it might be But it just didnt get it, cuz every once in a while, unlike when you put your finger on Touch ID, and even that fails sometimes. Sometimes it just didn't get it, I don't know why, and rarely. And then other times it's that I didn't get the combination of like, I actually need to swipe up. Or if somebody sees your iPhone, And that triggers the hit your pass code to use it again thing. Which is what happens if somebody looks at your iPhone and it's not you, which happens a lot. So those are all those things, and it makes it just something that doesn't quite feel as automatic right now. And then Will that feel comfortable, because it's so, it's to Apples credit that it's so easy to use touch ID on the home button. It was a brilliant innovation. Man, you click it and just by clicking it, you've already done the scan. That was brilliant. And I think that, I just think that the face ID, as much as it's going to be a factor going down the road. And it's something you're going to see in a lot of stuff. And it's the beginning of something new for Apple It doesn't currently have that brilliant utilization the moment you use it. Like for that plus swipe up is like a bit of a disconnect.>>It's two steps. No matter what you say, it's two steps.>>It's two steps. Yeah and that's like weird. It's weird. And that's why I was saying in the review it's weird. Like that is the weird Not normal thing. You know, I think if you lifted it, everyone would just wants it to unlock, or maybe that's something you could have as an option. Or, maybe you just tap the screen. Nowadays I tap the screen to wake up, which is nice. You could tap the screen face scan and it wakes up. Something that just feels like, the swipe.>>Wallah, the swipe just feels extra. It does, exactly. It feels like extra and it doesn't show up. The cool thing, the interesting thing, if you use any Touch ID apps that now use Face ID, as you use the phone, you'll notice that it's kind of crazily automatic. If you use an app like Amazon or something else All the [UNKNOWN] just scan your face. The face thing will transform and your user information would be entered. [LAUGH] And it'll just be like this magic window where it's like [SOUND] and then it's kind of scary cuz you think like did you just [UNKNOWN] for something. And usually, I think, you still have to enter You know, you still have to hit the return or the dot, whatever it is to log in. But it just means that instead of, usually you do that, do touch ID, icloud key chain. Now it's like, we already got you key chained away without you doing anything. Now just tap to log in. And that's pretty cool because it's getting to the point where it feels like it will just know who you are for all your apps. Yeah, the other question I had. And scary. Yes, it is very scary. Can we give all our information to all these companies now? We're already done so when it comes to that. The other question I had is did you get to use it that much at retail like point of sale displays because I haven't yet obviously, but I feel like you angle your phone a lot differently when you're trying to put it in your point of sale purchase and you don't have it aligned up with your face. I felt like Touch ID was so easy cuz you don't even have to be looking at your phone, you could just double click the home button, the wallets there. Do you have to align yourself a little better when you use it for payments at retail shops? Well what you have to do, I've only use it a couple of point sale spot. I'm gonna use it more for that is that it's like you have to load the phone with the capability to pay. So bring out your pocket, your double-clicking. Now, you're scanning. Now it says hold near reader. So now like you bring it over and pay. That's a way longer interaction. Yeah, so it's going to be this like hang on a sec while I make my face work. Now I'm going to pay. And whereas normally you would just bring it over and pay. And it would just work when you're already there at the terminal. Now you have to like have the second. Yeah that's what I thought. But I wasn't 100% sure. So it does mean that you can reach across and pay for stuff and you don't have to like stick your face in something. But it is weird just because it's a different process. And I don't think that's gonna take much longer. And I maybe do like the side button because I actually accidentally purchased something the other day where I clicked the home button kind of semi deliriously as I was browsing iTunes and I bought an episode. And then I was like wait a second I just purchased something I already have on stream. Hold on, hold on, hold on. Well didn't you also accidentally purchase like an Xbox on Amazon one time. Yes, I did. That was you! I remember it was you. There was a story about it, you accidentally paid an XBOX or something. On the Apple Watch actually, bought an XBOX on the Apple Watch. That was one of my first viral moments. When pre-AirPods, when we did that and it was really stupid and I didn't mean to. And then it became like a story that people- I've seen a pattern here Scott. I've seen a pattern. [LAUGH] There is a pattern. And it goes back like when I used to work in like other magazines, they used to do like other gear test and things back before there was functioning Internet where I would do crazy gear test. So it is pattern. So I would say that And I would say that I don't mind the double click on the side. I'm not wild about bringing stuff up to my face. And I also need to give it more time because I think this is four days and it's definitely not enough time to really know if the training wheels have come off yet and whether the point between you say I've gotten used to it and Yeah i'm still not going to get used to this, like this is not good for me. So i'm in the middle zone know where I can say parts of it were weird and parts of it i'm getting used to but I'm still like. Yeah. He's got the face Id has like this little lights that flash. Is that annoying to you when you used that? Like I could see that being annoying in a movie theater or something but is it something you could turn off? Or what do you think about that? Which lights? Do you mean the? It's like this little purple lights I keep seeing in all their views. They're like It only is caught on camera. Only cameras catch those lights. Yeah. Is it an RF signal or something? Yeah I didn't even see that. All that infrared stuff you do not see. You know, scanning across your face with thousands of dots. And it doesn't happen all the time cuz it does use power I think. I think it's a pretty big power drain on the phone. Because when I use Face ID or any of that Animoji stuff a lot in demos, the phone gets a little toasty. More than a little toasty, it gets quite warm. And so it makes me wonder if apps that Are going to be heavily using that in the future will be limited because, every other time the phone was cool but it does tax it, but you don't see anything, when you are using it. So. Go Ahead. So, overall the battery life has been okay for you. Have you had any problems with the battery, so far? It's been okay, I mean it's not been great. It's been kinda like iPhone standard. I would call it. Like, I've admit I've used [UNKNOWN] phones. I've never had an iPhone Regular or plus, that it's gotten to the point where I go, my god, the battery life is unbelievable. I'm always wishing I had more, I usually tend to need a recharge later in the day. And I'd say the 10 probably feels a little, and as Apple said, a little better than the 8 or 7, Maybe about the same or a little worse than the Plus. But similar in terms of like when I got into work I was about like 70% and maybe 69%. Well on a bad commute with crappy service which drains battery so our battery benchmarks are just about finished and we've been finishing those up and I'd say it's between the 8 and the 8 plus. Which is okay. That's good. Hey, Scott. Last thing before we let you go. So, what is your kind of, at least up to this point because it is still TBD, where do you stand, just the overall take on the phone? I still feel like it's not for everyone but you know, I guess you can almost divide it like, who is this phone really for right now? Yeah, the final review did go up. And, we're just adding tiny bits to it. But, we did put the rating on it. I think it's the best iPhone and I had to think about that. So that kind of shows. I think because I'm not wild about the some of the gesture interface stuff but I think it would be a growing pattern. I think it's the sweet spot in design and screen, I think that's fantastic. I don't think it's the phone for everyone. And I think back when I reviewed the iPhone 5, That period of time in Apple cycle they had one iPhone a year. And it was the iPhone for everyone. I remember feeling like the iPhone 5 is a phone that everyone should be getting. And I think that's changed now and I think Apple has created a lineup that has also changed. They have a variety of iPhones and a ton of iPhones for sale. And it's kind of an acknowledgment of that. I really wish that the 10 was a little bit easier to use. And I wish that it was more affordable. So that it could be the one that everyone could be getting right now. That may come obviously in the future. Yeah, but I hope so. But you never know. I mean maybe they just continue creating three products. And their product line keeps Blossoming into more and more items so I'm not entirely sure. They may just keep selling a Touch ID 1 along side it. Maybe they'll have two different sizes of 10. I kinda wonder if they're gonna go 10 plus like,>>That's what evolution is right? Everyone's pointing to that. I mean, the rumblings are there Why not? I mean, they do that with every other product they make. I mean there's multiple sizes of everything. Actually, even Apple watch. So, I think that it proves that you could have a larger sized one and keep it more manageable in size. And, so that's the question. Is do you want to wait it out and see where this thing goes? Or, dive in now? And I just think $1,000 is a lot of money. I think, no matter which way you slice it. You could say, sure, it's worth it, and I think it is as a bump up in your cost. But a lot of the best features for this are design. Because you're getting the same processor, you're getting a lot of the same camera stuff. So it's not like you're getting, even though they call it a 10 like it's next year's phone, It is this year's phone with may be next year's design. Yeah, that's great, [UNKNOWN]. So you know what, thank you so much for hanging and spending your delirious time with us. You stayed- Of course. 10, 20 more minutes than you said you would, and so we loved your insight We always love having you so Scott enjoy your weekend and if I don't hear from you for a week it's probably cuz you're in a coma. Yes I'm about to pass out. I'm more awake now than I was and I will be more asleep later than I am now. [LAUGH] Awesome all right Scott Stein. Thanks so much buddy we'll talk to you soon. Okay thanks Brian. Awesome all right so Scott Stein giving us the 411 on the iPhone 10. He's had it the longest out of any person here at cnet. I'm still waiting to get mine because, well it should be coming in the mail, I'll be flying home tonight, and I'll pick it up, but conveniently, I did want to tell you this, my iPhone 7 went into an infinite loop boot where it just keeps on rebooting and rebooting- Really? I tried to do the force manual restart. It wouldn't stop it. and it just come, and then also I noticed there was like a chip on my touch id all of a sudden. Like I've never dropped it but the actual laminate on it is chipped a little bit. And so of course, coincidence, the day, the night before the new iPhone 10 comes in.>>Is it broken right now? It won't start at all?>>Oh, no, it won't. It's crazy. I mean I just tried power. It just loops out. Did you call Apple? I'm gonna probably have to put it in DFU mode and restore it but I have to connect to my home phone. I just love how coincidentally it didn't work today. We were outside at the line all day and we had some fun. We're gonna put up a great video. Of what we did the line. But my iPhone didn't work so guess what I used the whole day so far. What what was that? Apple Watch Series 3LTE baby. Whoa. And I love this thing. So what is it you put it in DFU mode? There's a mode that puts in basically like a disk restore mode. I thought that stands for something else. Dude. Damn F U Damn F U Apple. [LAUGH] That's good that's good. All right. So, let's just take a break. We will read a little note from our second sponsor today.>>Oh yes.>>It's our friends coming to US from Jammu. Now we've heard them before because they've shown nothing but love to us Jamf Software, Apple Device Management can be time consuming work, especially if it's not your day job. But with Jamf now, keeping you up with your equipment is a breeze. Jamf now helps you manage your Apple devices from anywhere, even as your business grows. You'll be able to keep track of everyone's Macs, iPhones, iPad and iPhone 10s with ease. You need to secure that iPad that your sales rep lost on a business trip because he wasn't paying attention? He was having too much fun. Jamf's got your back. Jamf now also allows you to configure settings, protect sensitive information, even lock of wipe a device no matter where you are. That's why you can focus on your business and not your IT. So this is what we got for you. Our listeners can set up their first three devices for free Add more for just 2 bucks a month per device and start securing your business today. Go to jamf.com/crunchy to create a free account and set up your three free devices today. That's jamf.com/crunchy. Our IT guys here use jamf. Yeah, yeah, yeah. That's not why they sponsored us. [LAUGH] That's not why. I mean, it helps. Just a coincidence, a quinky ****. Yeah, a quinky dinky. Yeah. So, let's talk about iPhone launch day. I was at the line at 6:00 am in San Francisco today. How did that go man? Well, you know the Union Square store in San Francisco is the flagship store. And Apple even put up photos of all the different stores. This is not that video. This isn't it? I'm sorry. It said lines or something, waiting in line. There's a link with the stores that Apple showcased what the stores' openings look like around the world. But, in San Francisco, the energy was honestly really great. Guess what I do buy a lot of Apple products. And we do like to be critical of the brand because we're putting down our cold hard cash for it. But when you go to these Apple events you honestly feel and see the power of the brand. There were about 400 people wrapped around two Sides of a San Francisco block waiting to get the iPhone 10. And sometimes you're like why didn't you just get it online? I talked to a lot of them. They said look it says two to three weeks. I'd rather just wait in line and get it today. So I think a lot of people were like that. We had a line for pre-orders. Lines for people that were just walking in but Everyone was excited about it. The first person in the line was there since Sunday. My gosh. So they've been there for roughly five days. Wow. Waiting to be the first in line for the iPhone 10. It's like do something with your life, bro. Look at all the happiness on all these people's faces, though. They do look very happy. You know when you're away from it, you don't feel the energy, but there's a lot of energy and it's fun. I'm the first to admit like I It's a material good, but I like seeing people happy about it. I wished they'd look at their children like that. [LAUGH] For some people, these are their children. But it was a great time at the San Francisco store. I'm trying to think if anything stuck out to me. All I'm saying is just watch the actual Apple Byte episode that we're putting up today from the line We had a good time.>>So what was that that you had an Iphone 10 yesterday morning. Who's was that? Was that CNET's?>>It's CNET's Iphone 10.>>Yeah it was you know I played with it>>Tell me what you thought right?>>I played with it for like a good I don't know maybe five minutes. The swiping was definitely had to get used to it like figuring out where to swipe from and this and that After five minutes, I was like, it's just another iPhone. That's exactly- You know what I mean? That's how I felt, and I wanted to see how you looked at it. I want to see how J.K. looked at it. This is not sacrilegious, and I tweeted this, I did feel like the design is great, but when you actually use it. You just swipe left and right, look up and down. You don't really do much. Because we know what they do. Yeah. Sometimes it felt like wait, it's a little underwhelming right?>>It's totally. I had that feeling with like the last two Iphones I bought. Like when you get ' at first you're like my God this is the latest phone, the hottest phone, the best phone out right now. After like five minutes you're like okay it's an Iphone you know. I know how to swipe with it, I know how to use the apps.>>I'm gonna slap a case on it. You know, I'm gonna put a case on it and everything But I, we're not trying to be a buzz kill. I think here is a lot of people who work really hard to their iPhones. I put out a video after the preorder of the iPhone, and we're going to have some calls about that. But I wanted to put out an honest video after dropping $1,000 plus on it and some people just instantly got mad like, you're killing my buzz, **** you. You can't afford it if you're poor blah blah blah, it was honestly a video just off her perspective.>>Yeah.>>Like I wasn't trying to make people feel bad about it. Like, I'm excited about new technology.>>You're feeling from your heart for sure.>>Yeah it was just my feelings about everything that's been happening around us and just like, you gotta stop for a moment sometimes. That's all. And just be like, wow we're really lucky to have this stuff. So, today has been crazy. I think there's gonna be plenty of News stories covering the launch day events, but it was fine. But at the end of the day, it feels like and iPhone, which is a good thing but it also feels like an iPhone. Yeah, totally. I think the biggest thing that sicks out of me is when you hear some of our, some of our reviews I got for the first time today. I think almost everyone they got it for the first time that didn't use a manual. They're gonna, there's times when they just starts swiping around like, how do I do this? Cuz there's no home button. Yeah, I had that feeling for a minute. I'm like, how do I get home from inside an app? I had to figure that out, and it's like a swipe up, which is not what I'm used to at all. So just feel weird, the home button is missing, I do miss it. And home, it's where we all wanna be, we wanna be home, happy, you know what I mean? I'm home right now with you, this is home. We're home, man. People watching this and listening, they always say, dude, I love it when you guys are in the studio together. Why are you not in the studio together? Apple's trying to take our home away from us, why? They took our home away! They took it away! And they're giving us the home pod instead. [LAUGH] We're getting a home pod. I don't want a home pod, man. I don't want a home pod. I want to go home. Man, I already got a song in my head already. I'm all about it man. We'll see if the lawyers let us do it. We dont, yeah, there's a reason we haven't been putting out music videos lately. Lawyers. Legal, anyway what a fun. Alright, let's talk about couple quick more things, just things that's been happening around the iPhone, in case you didn't know Apple recently released iOS updates, so iOS 11.1 that is official, has been wrote out to allow you to access 70 plus new emojis. That we all know that everyone is hyped up about. We also saw watchOS 4.1, probably the most exciting update out of all of them, because, now, Series 3 LTE watches can do streaming audio over LTE. This includes radio stations, like our parent company, CBS News, ESPN, Bloomberg, and KQED. And then you also have access to streaming radio for free to radio stations based on genres like the 80s, hip hop, pop, rock all that, classical. And in addition if you have a Apple Music subscription, you can stream Apple Music directly from your watch. Dope. I told you my phone broke down and I've been using my watch exclusively today. And it's- It's like a life saver. I don't even care about the fact that I don't have my phone, honestly. I just missed it for taking photos at the event. Yeah, yeah, yeah. I just miss using my phone as a camera, so- So it feels like a full replacement pretty much for you? Well how about this, staying connected without being in your face connected, totally. And I love that, honestly I love that. So We have that going on. Also, obviously, macOS High Sierra was updated. They got access to the emojis and a few bug updates. And then TVOS for the Apple TV also get some updates which allows you people that are like kind of the video files to tweak some of the settings whether they want that dynamic range on, the matching frame rate on. You can kinda play with that with the Apple TV. So those are kind of all the iOS updates across the board, everything was updated. So you can check that out now. But I did wanna say after that update, Apple put out this kinda fun little blurb. Did you look at the article yet? I don't want you to look at the article yet. I didn't, no. Okay, what do you think Is the most popular emoji that is use [CROSSTALK] .>> I did look at that article outside. But make sense. The guy crying with happiness.>> Crying but the sad cry and like the laughing out, the LOL's sad cry.>> [LAUGH] I do like that one.>> I use that all the time.>> Yeah, it works.>> Like my top three are the crying face, The eggplant and the peach. Yeah, I like the dude with the sunglasses [LAUGH]. That's my fave. The splash mark? Yeah, the splash one, yeah. There was this article I read, I think it was a Vice article or something. About if you wanna get laid by Keep telling it. Keep telling me. [LAUGH] If you want to meet some millennials, and get laid, use these emojis. [LAUGH] It had a list of them. [LAUGH] Are you serious? And the sunglasses one was there. And, or course, the- Peach booty? That one, and the- Eggplant. Eggplant. Man, I thought I was I feel like I was one of the originals to use the eggplant. Like way back when emojis first I was like this is amazing. Yeah. In fact before I used the eggplant I didn't even use emojis. You know what I used? I used the number 8 and the the = = = = = sign and then > sign < sign. Put it together y'all. This is like We still had Internet when I was doing that. So just put the piece together.>> We're the first gen to create this whole language with like pagers and stuff. Like Motorola pagers. We are doing all that like back in the 90s.>> I think they came up with a term for like the generation that's really in our wheel house, that's Beat, it's like what they call, not a mid-generation, but a floating generation. Yeah, yeah. That's like 79 to 83. Zennial, or something like that? Well, we're kind of that. We experienced no tech, and we experienced tech altogether. But it's like a small window of time. Anyways, if anyone uses my My non-emoji trick, and can benefit from that, I'm all about that. [LAUGH] I am all about that. Also before we wrap things up, Apple earnings came out yesterday. This obviously doesn't factor in the surge of iPhones, because they're pre-ordered, so that would require them to be Put in the books before that. But Apple posted a revenue of $52.6B Wow and net quarterly profit of $10.7B dollars, which was revenue and earnings per share numbers company records for the fourth fiscal quarter. The total profit fell short of its figure from 2015 after all is said and done. But what it shows you if it has a record quarter is the strength of not only the product line, but the iPhone line is because it's so diverse it's actually working to Apples advantage. Yeah look at this pie chart man, iPhone is in red, iPhone net sales. 55% sales are iPhone and revenue So we have services that would be like Apple Music and iCloud is 16%, 14% is Mac sales, 9% is iPad sales and 6% is other which would be like AirPods, Apple TV and Apple Watch. The other thing to break down how many units of devices were sold. Apple sold 46.7 million iPhones Up from 45.5 in the year ago, iPad sales rose 10.3 million, sorry, were up to 10.3 million comparing to 9.3 million in the last year's fourth quarter of 2016. And max sale rose from 45.4 million, To 4.9 million I'm sorry I can't really talk. It's also worth to mention I just saw this news story this morning. But Apple has passed 900 billion market cap. Is that a record. I don't know if it's a record but I think it's the highest Apple's ever made it to. It's a Bloomberg report that just came out about four hours ago. Briefly passes 900 Billion dollars.>>I mean, that's incredible. They're almost to a trillion dollars man. They're getting close.>>That is insane.>>You know a nother hundred bill, they'll be there.>>You know they're so successful that people actually making fake Apple stores now.>> [LAUGH] In China right?>>No no. In New York.>>Really?>>So check this out. That was the video that you went to. Let's go on the run, I'll talk about it But you guys and gals have to subscribe to the channel Improv Everywhere. It's hilarious, they're from New York. They do these great kinda, I guess you would call them stunts. But because the New York glass cube Apple store is under renovation, They found a glass cube subway stop and turned it into a faux-Apple store where they had people waiting in line for it. People that can't see this, they basically applied an Apple logo To the store. They end up dressing up people in apple shirts and people come by and say. What's going on in here. Then I say, it's the new apple store and they are like, what? They bring out fake employees, and then they created this long line as if you're waiting for an Iphone X. A guy is yelling, we are only limit you to two phones per customer. And then people rise up from the subway elevator out of this cube holding Apple retail bags as if they bought something, and then the employees clap for them. [laughing] So awesome.>>How long did this go on for, just like a couple hours?>>i don't, I have no idea. I'm sure they did it for a while. They had news media. That's fake news media.>>Thats funny. But, people are looking at it like? It's great. Just genius stuff. You gotta love people. That's pretty cool. All right, should we get to our calls? Let's do it, man. Let's do it. We got a lot of good calls. Thank you all. Let me make sure there's nothing playing on this compute. And, before we get to the calls, you know what, I forgot to tease them in the beginning because we were so busy. You guys and gals can call us. You're part of the show 1-800-616-2638 We're just impressed by how many calls we get these days. Yeah man. Like, Apple by Nation is running deep. Yeah we got, like, over 20 calls this morning. And a lot of long calls, really good calls. We had to cut it down to six. And we want, there's still a lot of calls. Still lot of calls. Yeah, so thank you guys all for calling. Here I'll go ahead and play the first one. And there's nothing personal. Sometimes we answer the calls within the show, sometimes they're just too long and. Yeah. Not broad enough for our audience to answer. So we, we appreciate it though. Anything you guys do. Guys and gals, we love it. Sometimes there's bad connections too, so that you know. I almost, I burped there while I was talking. Don't get your feelings hurt if you're not on the show. [INAUDIBLE] [LAUGH] Here we go. Hi, this is Johnny D out of Detroit Rock City. I was just wondering if Apple will ever come out with a rugged version of their phone, like Samsung and other companies do? What do you guys think about that? Let me know, that'd be great to hear about it on the show. Take it easy, guys, keep up the great work. I would love that, man. Look, anything is possible. Just because they're such sticklers on the aesthetic value, I dont get it. But, it just hit me, I thought about it. If they did come out with a super [INAUDIBLE] phone, they would call it the iPhone Extra hard. [LAUGH] Or iPhone extreme. [LAUGH] Or iPhone X hard, because they don't know how to be clever with marketing this time around. Yeah, yeah. Like We were in line and these two guys, one guy called it a ten and other guy called the x, and then I got them to battle like x, 10, x, 10. [LAUGH] It was funny, it was funny. No, that would be great. I mean there is a market for that definitely. He's right, Samsung did it. Rugged phones like beat them up, throw them around, take them out on a track whatever. There's plenty of cases like Otterbox makes some crazy ruggedized cases. Spec makes some crazy ruggedized cases. Like there are options and I think that they're military grade spec. Not the company spec. But they're military-grade qualities, for dust there's protection, and water protection as well. On top of the fact of what the phone already has. So I think you're just honestly better getting a case. Yeah. Cuz Apple's not gonna change that aesthetic. Yeah, they're probably Won't, okay, next call. Hey guys, this is Pruitt from Virginia. I was just listening to last week's episode about iMessage lock in. It is real, but I've been using Google Hangouts Slash Google voice integration with all of my phones for several years. I don't know since college like five years now. And I love it. I love being able to text on any phone. I can pick up any phone in the world and make it my phone. Just was hanging into my Google Voice account. It's phenomenal. I am locked into the Google world. Google lock-in is real for me. It's amazing. I encourage everybody to get out of the [UNKNOWN] get out of that lock-in. You [UNKNOWN] any phone you want and use it Training, even on a text on a computer you can make your home phone ring if people call your regular cell phone. It's amazing right? It's so good but I will say, I know what you mean. People get upset at me all the time because Derek you have an Iphone, but you're not using Imessage, what are you doing? They get upset at me. They hate me. They don't wanna talk to me because I don't have a blue bubble. It's really dumb and I should probably not be friends with those people anymore but I will say Google voice is the way to go. Bye guys. Love your show. Thanks.>>I love it and also the fact that it tells us that we have a lot of listeners that, guess what? You love technology, it's not about Apple versus Google Unless it is.>>Yeah, Yeah.>>But, you know, we love tech here.>>That's funny though that his friends hate one him.>>Yeah, because they're insure. There are people that value, that feel the phone that they have is a reflection of who they are as a person. And you say, I've, we've seen it all the time. I say one thing negative about a phone, or I don't even say negative, let's say critical, about a phone. And people come out at me, they're not happy that I said their phone's not as great as they. It's like they associate their confidence and their being to the phone they have. I find that one of the most fascinating, it shows how much a part of our lives our phones are. Yeah. That they have that power for people to get emotionally Angry at you if you say something about their phone. I just find that a fascinating thing of how we've changed. Yeah, it great. And hopefully that is a trend that will die in the next few years. [LAUGH] Based on reading YouTube comments I have not seen that change anytime soon. It's pretty lame, yeah, that's funny. All right, next call. [BLANK_AUDIO] Hi this is Hussein here, I'm calling from West Virginia. Big fan of the show. My question is I used to have the iPhone S and I did preorder the iPhone 10. Do I need to get the Apple kit with it? I'm still like confused, I usually I don't get it. I don't have any usually any accidents with my phones. But the cost of fixing the screen and the monitor on the new iPhone is very expensive around $350 I guess, I just need your suggestion. Thank you so much. So here is what it comes down to. How much Will it cost to do a repair with or without AppleCare? Okay, so right, we know it's 199 an up-front cost if you damage your phone's screen, okay- And that's with AppleCare? Yeah, well you buy AppleCare for 199 Okay. So, okay so, AppleCare cost 199 Yes. and they will fix your screen for free for brakes. Not for free, I think there's a $29 charge that you have to pay if you wanna get your screen replaced. That's basically, you're kind of upfront paying for the fact that if anything happens to your phone AppleCare is gonna cover and you pay like a nominal fee. Mm-hm But if you don't have AppleCare. On your iPhone 10 and they have to do a screen replacement. That is a $279 charge.>> [SOUND] Yeah, that's the price [CROSSTALK] .>> So you're basically saving $51 if you think your screen is going to ever get damage. Now, here is where it comes in even more specifically. Let say you have any other type of damage, water damage or Some physical abuse damage or, it just poops out and they can't even figure out and it's outside of the warranty. If other damage is included, that's going to be a $99 fee on top of the $200 you've paid, okay,>>Oh man.>>But If you dont have Apple care at all and some other kind of damage happened to your phone, it's $549. So the savings you would get by just getting Apple care to cover any other damage at it's minimum is $251.>>That's crazy.>>So, this phone is expensive. It's the highest priced Apple care we've ever seen. But that's, you're saving $51 if you just get the screen damaged once. I think they cover you two times, meaning you'd pay that $29 fee for the screen twice before, I think then you have to pay a higher fee. But if any other kind of damage happens to your phone, you're saving $251 by getting the Apple Care plan. I've always purchased AppleCare on all my phones, personally. Yeah, I have to. And it sucks, cuz it costs a lot of money on the tin. Yeah, I think I've had to use it one time, and I forget what it was about. It was some weird thing that, I think my phone was in DFU mode, for the record. Damn, F you! [LAUGH] Okay, I forget what it was about, though. It was a long time ago. The other thing, though Is I use AppleCare. I have used AppleCare to my advantage when something has happened to one of my devices. Maybe it was just like on the border of being out of warranty. I'm like, can you look at my history? I buy AppleCare on every single product. And then they kind of look at me, and I go I'm Brian Tong from the Apple Byte. I actually never say that. I say I'm Brian Tong from CNET's Apple Byte. [LAUGH] I don't say any of that crap but they. You say I'm CNET's Brian Tong. No I say I'm Brian Tong ****. [LAUGH] So no I don't do any of that. I'm not that guy and never will be. But that does help you. Historically being a loyal customer. Helps you. That only makes sense. Don't say I just bought a phone and say I buy Apple Care on all my phones. Yeah You can even check it. Like i've gotten a free pair of headphones cause I went in there and i'm like dude i've owned every iPhone I love the headphones these broke and they will give you a free pair of headphones sometimes. What!? Yeah I got a free pair of headphones one time. All right. All right Beachum>>They were being nice. Sometimes they're nice.>>Go with your damn self. Damn. I like that.>>Okay. Here's another call. We've got another one. This guy has a bad Apple for us.>>Beach and Tong this is Tom from Oaker Coke Island North Carolina. My story of trying to buy an Iphone 10 is a big ugly rotten bad apple. I get up at three in the morning Got my order in to Apple at 3:15. All was good. They said they'd email me back after they contacted the carrier. Got that email, went to complete the order, and they say no you can't order because you get your wireless bill at a post office box. I'm like what the? Of course they're getting a post office box. We live in a place where we don't have home mail delivery. We have to get it to the post office box. So the post office even gives me a hokey way to put a physical address in. But AT&T won't take that because it doesn't show up in the post office database. So I ended up losing my reservation. Had to call AT&T. Jack around, jack around, and finally they put my physical shipping address in. Of course FedEx and UPS deliver here, no problem. It's just, it's a bad apple. I love, I hey, we got nothing but love for you. It's like bad apple on All parties involved, let's just throw it out he was like bad, dirty, rotten whatever you wanna call it, that was a great call. And quite the dope voice too. He's got a awesome voice. He must live way out in the rural area. Slight texture to his voice, and we appreciate you listening man thank you so much. Cool. All right. Got another call. Here we go. Shamar.>>Hey Beach and Tong it's your boy Shamar from Atlanta. Just wanted to log in a quick Apple gripe, bad apple, whatever you wanna call it about the preorder debacle and how it Think that they give preferential treatment to people who are on the iPhone upgrade program versus anybody that buys it through the carrier or buys it outright. Because last year when I did the seven plus, I was gonna go with carrier pricing but I had some issues with my bill so I decided to try the iPhone upgrade program. Now when I did the carrier It was two weeks out from the street date, but then when i did the iPhone upgrade program, lo and behold I got it on the actual release date that it was supposed to be out. So I tried to do that again this year and it kept giving me like an error. And then I was trying to, I had the November Third date locked down. But it, it changed two to three weeks out. So that, that just sucked and I really think they have more for people who are willing to do the iPhone upgrade program. Than they do for people that buy it outright. And not to mention the Four gig to 128 gig drop. I just feel they need to care more about the customer and stop with the profit margins. That's all I got gentleman have a good day. Feeling it, feeling it I'm there with you bro, I'm there. Yeah. Okay, we have one more- One more call. One more. One more call. He's feeling icky. Again, icky with it. Hey, Brian, Tom. Hey Apple Bite Nation. I'm just calling cause I saw your video for the aftermath of the iPhone X preorder and I heard you were feeling, about feeling icky about spending so much money on a phone and And I felt exactly the same way. After I saw how much I was actually spending on the phone, I really did question whether to keep my iPhone X or stay with my iPhone 7, or my iPhone 7 Plus. Cuz it was just too much after seeing how much was taxed. Seeing how much it was. The Apple Kit with Apple Care, I was, like I can't believe I'm spending this much money on a phone. And most especially this have me question Would actually even keep it, or just stay with my iPhone that I have currently? So I just wanted to say, learn it alone, I most definitely felt the exact same way. All right. Thank you, man. Yeah, I mean whether people agree with me or not, I'm not concerned about that. I think that Everyone's opinions are valid, I just find it interesting when people got really mad at me. [LAUGH] For expressing an opinion that they made, that's always, I've started to see this trend where sometimes people hear one thing and they zone out, they get mad, the immediately go to their keyboard. And then they're like fixated on that single thing, instead of like, theres more to this, theres more nuisance. These opinions and feelings are not just black and white. Everything is grey to me, right. Well there are some things that are just wrong. But in general, we're talking about a phone, come on.>>I felt that way after about the 6s. It was like seven hundy or something and I was like.>>Woo I felt icky after that, I am like damn I am going to hang on to this thing for a while Yeah Again Yeah I am going to enjoy the Iphone ten I know I am but I just do not, I think I a you are forced to get used to it. Like we talked to a Scott but the non existence of the home button and the fact that the interface is really completely different that the iPads and the IOS 11 and that's okay cuz they're different devices. But man, no home button. I think it's going to hit people a little bit like dude, this kind of bugs me. Yeah, yeah I saw an article that the headline was this isn't your parent's phone. This is your grandkids' phone. That's a great point. And like I said to Scott I'm like I don't think this is for everyone and he's like yeah, it's not for everybody. Yeah, definitely. So that's how we do it, everyone. We'd love to hear your iPhone 10 stories by the time we come back together for the next show. There will be many listeners that will have it in their hands. All you gotta do, call us 1-800-616-2638. Name, where, you're from Talk to us we'll put you on the show other than that have a great weekend beach it's always a pleasure to be in the studio. And miss you next week. I'll be back in a couple. Alright. Take everyone enjoy the weekend. [MUSIC]