CNET también está disponible en español.

Ir a español

Don't show this again

HP ProBook 4520s review: HP ProBook 4520s

  • 1
  • 2
  • 3
Compare These

The Good Great luxury design. High quality webcam. Decent battery life.

The Bad Huge amounts of crapware, offensive amount of upselling. Multi-touch touch pad is still poorly implemented. Higher resolution screen would be nice. 32-bit version of Windows limits RAM usage. Can't keep the Ethernet jack permanently on for troubleshooting.

The Bottom Line The ProBook 4520s is a nice looking, well-built laptop. What leaves us cold though is the under-delivery of the complete package, when at first it seems to promise so much more.

Visit manufacturer site for details.

6.9 Overall

Review Sections

HP appears to be on a luxury kick with its latest ProBook — the deep copper-coloured brushed aluminium finish and trimmings, mixed with a dash of silver and black make things feel just a little bit opulent. It's well built too, unlike some competitors where the illusion is shattered the moment you start using it.

Input coordinates

Open it up, and the island-style keyboard presents you with generously-sized keys — particularly the bottom row, which features a vertically oversized spacebar, CTRL, ALT, Windows, 0 and Del keys. As a side effect you end up with squished arrow keys, which although passable aren't particularly fun to use.

This is a full-sized business laptop, so a numpad is present, along with dedicated home, end, page up and page down keys. HP has also included a generously-sized touch pad, but the whole thing is a double-edged sword. In an attempt to ape the MacBook, the entire surface can be treated as a pointing area; rather than the buttons being separated from the pad, the physical actuator is found under the pad itself. Press down near the bottom of the pad, and it makes a satisfying click.

There's only one hardware button — whether you left- or right-click is detected in software, so long as you hit the right area on the pad. It's easy to prove this — pressing in the dead centre of the pad activates the physical button, but Windows doesn't register a click.

While it works, it feels clunky. This isn't so much HP's fault as Synaptics, the manufacturer of the pad, as the software simply isn't as polished as you find on Apple's laptops. It is a multi-touch pad, but as usual only two-finger scrolling really works (and even then, isn't the best experience) — pinch zoom and rotate are unpredictable, and if you have two fingers on the pad at the same time it won't register a tap click. There's still no elegant way to execute a right-click tap as per Apple's excellent double-finger tap.


The ProBook sports a 15.6-inch, 1366x768 matte screen, although we would have preferred something higher res. While its speakers have volume, like most laptops it's heavily treble weighted and doesn't give a good experience — you're best using external speakers or headphones if you want to listen to music.

A standout is the webcam — at 2 megapixels it provides a crisp and excellent image in good light situations. It copes reasonably well in low light situations as well, although the frame rate predictably suffers, the side effect being obvious image blurring.

Well, that's a lot of software

While we're somewhat numbed to the crapware that's piled on PCs these days, we still get the occasional specimen of particular effluence. For a business laptop, the ProBook 4520s is particularly overridden, which will have you running for PC Decrapifier quick-smart.

Let's start with HP's own software; like many vendors, HP now puts a dock at the top, intending to give quick access to all the other crap it's installed on the PC and sell other software to you, without actually being useful. You can, of course, customise it by dragging and dropping your own software in, but all this does is replicate the functionality already present in the Windows 7 taskbar. HP, Dell, Sony, please — no more docks.

HP's other tools do mostly serve a purpose. HP Advisor includes useful diagnostics for your PC, although still attempts to advertise software at you. ProtectTools is by far the most useful, acting as a password manager, face recognition tool, data destruction and encryption tool, can restrict device usage and for a little extra money can activate software called LoJack Pro, which allows you to track your computer if it's been stolen.

Best Laptops for 2018

See All

This week on CNET News

Discuss HP ProBook 4520s