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Troubleshooting Mac OS X 10.3.2: ZiO and other card reader issues

Troubleshooting Mac OS X 10.3.2: ZiO and other card reader issues

ZiO and other card reader issues Yesterday we reported problems with the ZiO card reader under Mac OS X 10.3.2. Some users report that that they had to contact the ZiO technical support team to obtain a private driver download link. One reader writes "After upgrading to Panther, I also lost the functionality of my ZiO! SmartMedia card reader. I contacted ZioCorp and they responded with a private link to a new driver that fixed the problem for me. They stressed that it was a beta driver and, therefore, was not officially supported."

Meanwhile, some users report that reinstalling driver version 1.04 after the Mac OS X 10.3.2 update allows proper operation. Apparently, the Mac OS X 10.3.2 update removed some of the extensions necessary for the ZiO device to work. Re-running the installer replaces the extensions.

Users are also having problems with other smart card readers.

Detlev Vogler writes "The same phenomenon occurs for me with OS 10.3.2 on a 12" G4 PowerBook, using the Viking IntelliFlash USB Flash Memory Reader (model no. RFLREAD/U). The latest driver software installer on the Viking site is v. 10.1, which installs drivers that work with Mac OS X through version 10.2.8, but cease to work with 10.3.2. There is no word at the Viking website to indicate whether or not they are planning to upgrade the driver software."

Other reports indicate problems with more USB 2.0 smart card readers, but not with USB 1.1 smart card readers.

Resources
  • version 1.04
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