Last week, Epsilon was a little-known e-mail marketing firm, a behind-the-scenes player in the Web-marketing world. This week, it's held a prominent place in the headlines as the target of a massive data breach that exposed names and e-mail addresses for aat dozens of prominent companies.
E-mails from the likes of Citibank, Chase, Capital One, Walgreens, Target, Best Buy, TiVo, TD Ameritrade, Verizon, and Ritz Carlton--have been flooding in-boxes since Epsilon. Some people (this writer included) have reported receiving as many as four of these warnings.
Companies like Citibank and Walgreens are household names, but little was known about Epsilon and how it accesses customer data. But Epsilon is actually one of a growing number of firms that offer outsourced services to help companies attract and keep customers. In addition to offering e-mail marketing services and managing customer e-mail databases for clients, it monitors social networking and other sites to see what people are saying about a company, advises on markets to target, helps develop and maintain customer loyalty programs, and more.
Epsilon has apologized, but so far, the only key information it has provided about the incident is that names and e-mail addresses of a "subset" of its 2,500 customers were exposed in the breach, which was detected on March 30. It's unclear how many of Epsilon's clients and how many of their customers are affected, but a tally being kept at Databreaches.net was up to 57 today. Epsilon says it's working with federal authorities and outside forensics experts on the investigation and has reviewed its security protocols controlling access to the system and further restricted them.
Later in the week, we learned that Epsilon partner Return Path, which offers e-mail monitoring services,that thousands of e-mail addresses were stolen in a broad phishing campaign that targeted e-mail service providers. While it is unclear whether Epsilon was affected by the phishing attacks last year or how it was compromised in the latest incident, there is some indication that this may not be the first data breach at the company.
Meanwhile, the Comodo hack from a couple of weeks ago, which let a hacker spoof digital security for Google.com, Yahoo.com, and other Web sites is still making news, as it prompts browser makers to rethink security.
Justice Department will require Google to continue to license travel technology to rivals as part of its deal to acquire ITA Software. What's more, Google must provide arbitration for complaints about Google acting unfairly.
NFC chips will let you pay for things with your phone instead of using cash or plastic. But when is this happening and what phones will work? CNET provides some answers on mobile payments
Google belatedly rejects the idea that it's reining in Android hardware partners. But where there's smoke, there are probably at least smoldering coals.
Police investigations and "human life" would be jeopardized if search warrants were required for e-mail and location data, Justice Department official warns.
For the first time, Google answers questions publicly about its antipiracy operations and whether it looks the other way when it comes to intellectual property theft.
The FCC has adopted rules that will require wireless operators to negotiate "fair and reasonable" roaming rates for wireless data services with competitors.
Texas Instruments and National Semiconductor boards of directors have already approved the all-cash deal, which makes TI's sales force "10 times larger."
Online music service Pandora has disclosed in a government filing that a grand jury has subpoenaed the company for a case involving mobile apps, though the company is not a specific target.
Video: Mobile apps accused of privacy violations
By the end of 2011, some 2 million television watchers will have ditched their cable or satellite subscriptions, according to Convergence Consulting.
The satellite TV provider says it has won the bankruptcy court auction for Blockbuster, which it aims to re-establish as a leader in video entertainment.
An application released by Apple yesterday that lets users browse iAd campaigns and save ads they like has been discovered to be breaking Apple's own App Store guidelines.
Despite a lack of policy direction, green-minded businesses are seeking out tech to improve efficiency while clean energies may scale up outside U.S.
The browser-based operating system is headed for touch-screen tablets. But Chrome OS competes not just with Apple's iPad, but also Google's own Android OS for tablets.
Also of note
Updated April 11 at 11:08 a.m. PT to remove reference to American Express from list of companies affected.
Apple - USE TAG
reading•The breach felt 'round the Web (week in review)
Oct 20•iPhone XR: Why the cheapest 2018 iPhone might be the one you want
Oct 20•iPhone XR: How to preorder right now
Oct 20•iPhone XR hands-on: Colorful phones make a great first impression
Oct 19•iPhone XS specs vs. XS Max, XR, X: What's new and different