Start-up to keep fingers on Web sites' pulse

Silicon Valley start-up NOCpulse on Monday will launch a new Internet service and reveal a technology pact with Internet Security Systems.

Silicon Valley start-up NOCpulse on Monday will launch a new Internet service and reveal a technology pact with Internet Security Systems.

Formed earlier this year, NOCpulse is making its service, dubbed Command Center, commercially available for the first time. Ticketmaster.com, Bigfoot.com and Escalate are early customers, the company said.

The company is part of the larger managed service provider market--including Loudcloud, SiteSmith and Xuma, among dozens of others--which offers outsourced equipment maintenance and Internet services for business customers. The niche is viewed by many as a subset of the larger application service provider market.

NOCpulse also will announce Monday that it has named Steven Springsteel, formerly an executive at Chordiant Software, as its new chief financial officer.

In addition, the Sunnyvale, Calif.-based company will announce a pact with Internet Security Systems to add security features and testing to its service.

NOCpulse's service, which requires a monthly fee, is designed to automate performance monitoring for large Web sites, allowing a Web site operator to keep better track of how the site's technology is holding up as Web surfers hit a site. The company touts itself as the "NORAD of the Internet."

Using a variety of internally developed tools and other software, NOCpulse allows Web site managers to oversee and manage their servers, bandwidth and applications remotely, via any Web browser.

The NOCpulse service constantly checks many Internet vital signs and alerts a user when a server computer is performing sluggishly or if the Net connection linking a server to the Web is not working, for example.

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