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Short Take: Pacific Bell fined $20 million

California regulators fined Pacific Bell $20 million yesterday for misleading consumers about its add-on phone services like caller ID. The company will also have to spend an additional $24 million on a consumer education campaign, regulators said. The fine stems in part from the company's "recidivist" behavior--an administrative law judge noted that the company was fined $16.5 million for similar practices in 1986. The company said it would appeal the decision.

California regulators fined Pacific Bell $20 million yesterday for misleading consumers about its add-on phone services like caller ID. The company will also have to spend an additional $24 million on a consumer education campaign, regulators said. The fine stems in part from the company's "recidivist" behavior--an administrative law judge noted that the company was fined $16.5 million for similar practices in 1986. The company said it would appeal the decision.