Several readers have reported a problem that persists through Mac OS X 10.3.3 where shutdowns or restarts are stalled, and the message:
"Could not shut down because application Mirror Agent was still active. Quit Mirror Agent and try again."
Mirror Agent is a component of the .Mac iDisk in Mac OS X 10.3.x. In order to work around this problem there are two options:
- Disable iDisk completely. This option is absolute for resolving the issue, but obviously does not represent the best choice for users who wish to retain their iDisk functionality.
- In the .Mac pane of System Preferences, select the iDisk pane, then change the setting from "Automatically" to "Manually" for "Create a local copy of your iDisk." Unfortunately, this means you will have to (as implied) manually synchronize your iDisk, and this solution has not solved the problem for all readers.