CNET también está disponible en español.

Ir a español

Don't show this again

Computers

Mac OS X 10.3.4 (#13): Booting in safe mode to resolve login issues; Passwords not accepted, combo updater resolves; more

Mac OS X 10.3.4 (#13): Booting in safe mode to resolve login issues; Passwords not accepted, combo updater resolves; more

Booting in safe mode to resolve login issues Several users with login problems (usually startup getting stuck at the login screen) after applying the Mac OS X 10.3.4 update report that starting up in safe mode allows procedure of startup.

Edward Vawter writes "Don't know why I didn't try this earlier. Booting into safe mode by holding down the shift key until the login appears allows me to login in is normal. So it must be an extension that loads at login which is causing problems."

After booting in safe mode, there are a number of troubleshooting procedures, outlined in Knowledge Base article #106464, that can be performed.

Passwords not accepted, combo updater resolves Another login problem manifesting after the Mac OS X 10.3.4 is refusal to accept valid passwords. MacFixIt reader Craig Sayer reports that, in his case, the issue was resolved by starting up from another computer (using FireWire target disk mode) and re-applying the Mac OS X 10.3.4 combo updater:

"Just thought I would let you know about a problem that has appeared on two Mac's that have updated to Mac OS 10.3.4. After the update the Mac boots then gets to the login screen but does not accept the password, even though it is definitely the correct password. Booting on the OSX 10.3 CD and changing the password has no effect it still does not recognize your password.

"The solution is to boot on another source and apply the 10.3.4 combo update which then reboots and cures the problem without any password change."

iDisk issues MacFixIt reader Gabriel Dorado reports some strange issues that are occuring with iDisk access after the Mac OS X 10.3.4 update for which we are seeking confirmation:

"Opening 'Go/iDisk' and connecting to iDisks (.Mac accounts) may cause the icons on the Desktop to disappear and reappear later on (re-launches Finder), as well as open applications to quit. The files and folders on the Desktop may become stuck and you cannot drag or move them.

"Forcing quit of the Finder, quitting all applications or logging out/in does not help. To fix this issue you must restart the Mac."

One fix that has proved successful for previous iDisk issues is going to the .Mac pane of System Preferences and then deleting the username and password, then deleting the iDisk, restarting (or logging out and back in), then re-entering the information and re-mounting the iDisk.

If you are experiencing a similar issue, please drop us a line at late-breakers@macfixit.com.

Resources
  • starting up in safe mode
  • #106464
  • FireWire target disk mode
  • Mac OS X 10.3.4 combo upda...
  • late-breakers@macfixit.com
  • More from Late-Breakers