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Dell offers hand for e-mail exchange

The direct PC company plans Thursday to offer a fixed-price service to get corporations over to Microsoft Exchange 2000.

Dell plans to announce Thursday a fixed-price service to help customers move to Microsoft Exchange 2000.

Under its Exchange Migration Readiness Assessment service, Dell will work with companies to evaluate and plan for moving e-mail platforms to Microsoft Exchange 2000. Although Exchange 2000 is a two-year-old product, Microsoft is planning to unveil the first major update in mid-2003.

With the service, customers will receive a report that evaluates whether their technology and operations are ready for Exchange 2000, including the risks and benefits of making the change.

Dell plans to charge anywhere from $13,000 to $30,000 for the migration, depending on the complexity of the project.

The effort comes as Dell is looking to bolster revenue beyond building and selling PCs. As the company sells more servers to corporations, it's finding a greater need to offer more professional services to support those customers.