America Online said Tuesday that it would add 400 jobs at its Indian subsidiary, bringing the total number to 1,900. America Online Member Services India, the Internet giant's call center operation in Bangalore, is one of eight support centers AOL operates globally. The company said the Indian center has handled 10 million customer calls since July 2002.
AOL plans to broaden the scope of work done in Bangalore to include other product- and technology-related projects. The company, however, declined to give details. "Our plans are driven by member needs, and we see India as a great place to fulfill this need," Neil Smit, executive vice president of member development, said in a statement.