By Mike Ricciuti, Alorie Gilbert and Joe Wilcox
Staff Writers, CNET News.com
October 14, 2002, 4:00 AM PT
For the first time in years, Microsoft seems vulnerable.
The technology recession, strategic miscalculations and general wariness following the Justice Department's four-year antitrust case have resulted in a psychological shift against Microsoft throughout the industry. Rivals and customers are sensing opportunities to challenge the software empire after decades of presumed invincibility.
In this four-part special report, CNET News.com examines key technologies, competitors and internal mistakes that are exposing cracks in the Microsoft kingdom.