Best Internet Providers in Raleigh, North Carolina

Raleigh, North Carolina, is known for its gorgeous oak trees, giving it its “City of Oaks” nickname, but it also wants to be known as the “Smithsonian of the South” for its art, history and science museums. It’s an anchor of the Research Triangle and a haven for foodies. Add fast fiber internet to the list of perks available to Raleigh residents. No wonder the city often ranks high on “best places to live” lists.

What is the best internet provider in Raleigh?

Another list Raleigh is in the habit of ruling is Ookla’s Speedtest.net ranking of internet speeds for the 100 most populated cities in the US. Raleigh currently resides in first place, beating out cities such as Irvine, California and San Antonio. Ookla gives a shout-out to Google Fiber as the fastest internet service provider in the city, but we’re giving AT&T Fiber the nod as the best ISP in Raleigh because of its wide coverage area. Fiber isn’t the only option, though. Here’s our guide to the best internet providers in Raleigh.

Raleigh’s reputation for high-speed internet rests on the services of AT&T Fiber and Google Fiber. They have Raleigh and the surrounding communities well covered between the two of them. Spectrum blankets the region with cable internet, overlapping with the fiber providers and filling in areas where fiber doesn’t reach.

Note: The prices, speeds and features detailed in the article text may differ from those listed in the product detail cards, which represent providers’ national offerings. Your particular internet service options -- including prices and speeds -- depend on your address and may differ from those detailed here.

Source: CNET analysis of provider data.

All available Raleigh residential internet providers

Fiber is fantastic and Spectrum is everywhere, but there are a few other ISPs to consider when you’re shopping in Raleigh. T-Mobile, in particular, is worthy of consideration as a no-fuss option with simple pricing and a tempting bundle discount.

• AT&T Internet: Remember those AT&T Fiber dry spots I mentioned earlier? Those areas may be serviced by AT&T’s outdated DSL network instead. Speeds can vary greatly. You may only get 10Mbps in some areas of Raleigh for the standard price of $55 a month. So basically, this is me saying, please look for a better option. Only go with AT&T DSL if you don’t have faster fiber, cable or fixed wireless available to you.
• Frontier Internet: Frontier’s DSL network sneaks into Raleigh from the northwest so that you will find it as an option up around Brier Creek and Bethesda and around the Durham area. Speeds, however, can be variable. You may only be able to pull down speeds of 12Mbps, or you may be able to get 25Mbps. The price is $50 a month. Residents of Durham can look for Frontier’s faster fiber offerings, which are much preferable to DSL. Raleigh folks, however, will want to skip the Frontier DSL and opt for Google or AT&T fiber, if available, or Spectrum’s speedier cable plans.
• Google Fiber: AT&T Fiber’s toughest competitor is Google Fiber, which doesn’t quite match AT&T’s top speed or availability across town. However, it’s worthy of strong consideration if it services your address. While Google Fiber has speeds of up to 8,000Mbps in some areas of the US, you’ll be looking at speeds up to 2,000Mbps in Raleigh. That will cost you $100 a month, or you can get 1,000Mbps service for $70 a month. There are no contracts or data caps, and equipment is included, making it one of the best deals for fast, reliable internet. 
• T-Mobile Home Internet: Availability of either T-Mobile or Verizon home internet services is a roll of the dice that depends on your address and whether any slots are available. Verizon made our best list thanks to its speeds, but check into T-Mobile if you’re interested in trying fixed wireless internet and Verizon isn’t available. T-Mobile costs $60 a month for typical speeds up to 245Mbps. Equipment is included and there are no data caps. It’s a particularly good deal for T-Mobile phone customers. Bundle an eligible phone plan and get your internet for just $30 a month.
• Satellite internet: Starlink, Viasat and Hughesnet are competitors in the satellite internet market. They likely won’t be your first choice for getting online unless you’re in a rural area with few options. However, digital nomads with a home base in Raleigh might consider Starlink’s on-the-go plan for staying connected while traveling.

Raleigh broadband at a glance

Raleigh residents are in the enviable position of having two major fiber providers competing for their dollars. It’s hard to go wrong with either AT&T Fiber or Google Fiber, but pricing is a factor that can influence which ISP you go with. It may push you to explore options from Spectrum, Verizon or T-Mobile.

Pricing info on Raleigh home internet service

The average starting price for home internet in Raleigh is around $50 a month. It will cost you a little more to get started with fiber. AT&T’s 300Mbps runs $55 a month while Google’s lowest-cost plan is $70 for 1,000Mbps. Look to Spectrum, Verizon and T-Mobile if you’re searching for budget options. 

Cheap internet options in the Raleigh metro area

One of the cheapest ways to get online is to bundle Verizon or T-Mobile home internet with an eligible phone plan. That knocks your home internet price down to as low as $25 for Verizon and $30 for T-Mobile. If you’re shopping for Google Fiber, keep an eye out for the ISP’s Neighborhood 100 Meg plan, which is available in some areas. It’s for households with an annual income under $40,000, and it only costs $20 a month. You’ll be asked to confirm your income when you sign up. 

What's the cheapest internet plan in Raleigh?

Source: CNET analysis of provider data.

Fastest internet providers in Raleigh

Wanna go fast? AT&T Fiber’s got your back with a 5,000Mbps plan that’s available in Raleigh. That’s in stark contrast to the other end of the speed spectrum. Pokey DSL service in some locations may only reach 10Mbps. But chances are good your Raleigh address qualifies for fiber, or at least Spectrum’s cable offerings that reach up to 940Mbps. 

AT&T Fiber and Google Fiber duke it out for the fastest ISP in Raleigh, but AT&T has an edge with the wide availability of its 5,000Mbps plan. Google Fiber is catching up in some markets but hasn’t yet hit that speed in Raleigh. AT&T’s offering comes with a hefty price tag of $180 a month, which may encourage you to consider a different option, like AT&T’s 2,000Mbps plan for $110 or Google Fiber’s rival 2,000Mbps plan that trims that to $100 monthly. Check out our guide to the best multi-gigabit internet plans.

What are the fastest internet plans in Raleigh?

Source: CNET analysis of provider data.

How CNET chose the best internet providers in Raleigh

Internet service providers are numerous and regional. Unlike the latest smartphone, laptop, router or kitchen tool, it’s impractical to personally test every ISP in a given city. What’s our approach? We start by researching the pricing, availability and speed information, drawing on our own historical ISP data, the provider sites and mapping information from FCC.gov.

It doesn’t end there: We use the FCC’s website to check our data and ensure we consider every ISP that provides service in an area. We also input local addresses on provider websites to find specific options for residents. We look at sources, including the American Customer Satisfaction Index and J.D. Power, to evaluate how happy customers are with an ISP’s service. ISP plans and prices are subject to frequent changes; all information provided is accurate as of publication.

Once we have this localized information, we ask three main questions:

1. Does the provider offer access to reasonably fast internet speeds?
2. Do customers get decent value for what they’re paying?
3. Are customers happy with their service?

While the answers to those questions are often layered and complex, the providers who come closest to “yes” on all three are the ones we recommend. When selecting the cheapest internet service, we look for the plans with the lowest monthly fee, although we also factor in things like price increases, equipment fees and contracts. Choosing the fastest internet service is relatively straightforward. We look at advertised upload and download speeds and also consider real-world speed data from sources like Ookla and FCC reports.

To explore our process in more depth, visit our how we test ISPs page.

What’s the final word on internet providers in Raleigh?

In case it’s not obvious already, I’m a fan of fiber. It’s fast. It’s reliable. Upload speeds are just as fast as download speeds. Your decision on whether to go with AT&T Fiber or Google Fiber may be made for you if just one of those ISPs services your address. If both do, consider the price (Google’s plans are a little cheaper) and speed (AT&T tops out at a faster 5,000Mbps). If it comes down to it, Spectrum almost certainly services your Raleigh home, but future price hikes aren’t appealing. I’ve also tested out and been happy with fixed wireless, so don’t sleep on Verizon or T-Mobile as an affordable alternative.

Internet providers in Raleigh FAQs