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CNET News Video: Your e-mail's been hacked: Now what?

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CNET News Video: Your e-mail's been hacked: Now what?

1:36 /

More than 113 million spam e-mail messages are sent worldwide every day. Some e-mail providers, like AOL and Hotmail, are particularly susceptible to being hacked and sending out those bothersome messages. CNET's Kara Tsuboi reports on steps you can take if you're account has been compromised.

-We've all received annoying spam e-mail messages like this: Buy Viagra now for 99 cents. [unk] watches, [unk]. Have a great date. But when it's your e-mail account spamming people, it can be more than an annoyance. -My Hotmail account was inundated with friends of mine that I just hadn't talked to in a long time, saying, are you really stuck in Europe? Are you in need of money? -Drew [unk] 8-year old Hotmail account was hacked 4 months ago and has served as an online wakeup call. -It was kind of a nice update almost of web security to say, hey, you need to diversify your passwords a little bit, diversify your usernames. -While every e-mail account is vulnerable to hacking regardless of service provider, experts say, Hotmail and AOL are particularly vulnerable. -These two are giants. AOL is one of the oldest webmail providers and Hotmail is one of the biggest, with over 360 million users. And that's a lot of targets. -Besides completely closing your compromised account, here are some other solutions. -Notifying your webmail provider that you think there's been a problem. Use a help form, use a contact form. It's as easy as that. Another good precaution is changing your password, maybe making it something that's more secure. -But [unk] cautions with e-mail getting hacked is often not a matter of if, but rather when. -I kind of anticipated more and more these days with just how open the internet is. -A good time to take stock of your online footprint. In San Francisco, I'm Kara Tsuboi, CNET.com for CBS News.

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