6
This content is rated TV-MA, and is for viewers 18 years or older. Are you of age?
Sorry, you are not old enough to view this content.

Quick Tips: Restore iTunes sync

About Video Transcript

Quick Tips: Restore iTunes sync

1:21 /

Has your iPhone stopped syncing the calendar and contacts? Here's how to fix it.

Recently, I accidentally grabbed my wife's iPhone and plugged it into my MacBook Pro. No big deal, right? Nothing bad happened. But after that: 1. iTunes refused to sync my calendar, contacts, e-mail, or bookmarks. 2. I found a fix on the Apple discussion boards suggested by StephenDunn2. Be warned, Apple specifically states you should NOT mess with the SyncServices folder. As if it were a swarm of bees, they say you should avoid it. OK, I get the picture, but at a certain point, if you're frustration surpasses your bee fear, you may want to try this. It worked for me. Here's what I did. 3. Quit iTunes and, if necessary, Mail, iCal, and Address book. 4. In your home directory, find Library, then Application Support, then SyncServices. 5. I moved the SyncServices to my desktop as a safety. 6. Then restart iTunes. 7. Go to the info tab and reset your sync preferences. 8. Then sync. If this works, you should no longer get the sync warnings, and you can delete the old folder off your desktop. Remember, this worked for me and plenty of people on the boards, but not every single one. And Apple certainly doesn't like it, so there's no warranty. That's it for this Quick Tip. I'm Tom Merritt, CNET.com.

New releases

Tomorrow Daily 118: Bill Nye's spacecraft, Mozilla's in-browser VR and more
26:20 January 26, 2015
On today's show, we check out Bill Nye and the Planetary Society's new privately funded spacecraft, discuss Mozilla's plan to include...
Play video
2015 Subaru Outback 3.6L Limited
6:00 January 26, 2015
Does the new Outback do enough to keep Subaru drivers coming back? Brian Cooley gets behind the wheel and checks the tech.
Play video
Icy adventure in the Land Rover Discovery Sport
1:10 January 26, 2015
Land Rover takes CNET editor Wayne Cunningham for a drive across Iceland, covering snow, ice and a river, in its new Discovery Sport...
Play video
iSmartAlarm's new camera sets out to secure the smart home
2:33 January 26, 2015
For $150, the iCamera Keep looks like a promising addition to one of our favorite security systems.
Play video
The thinnest tablet (so far) houses a stereoscopic camera
2:48 January 26, 2015
The Dell Venue 8 7000 is a skinny tablet with phat photography chops.
Play video
This tough garage fridge chills under extreme conditions
1:27 January 26, 2015
Designed to tame the harsh temperature swings of your garage, the Gladiator Chillerator works to keep its insides cool no matter w...
Play video
Sling TV launches with a new twist on Internet TV
2:54 January 26, 2015
Television service makes an evolutionary leap with Dish's $20 monthly plan, the NFL arrives on YouTube, and Freewheel offers Wi-Fi-only...
Play video
Is this the most exciting Mini in the world?
6:25 January 26, 2015
The Gen 3 Mini is a new category for the Mini Challenge, a racing series in the UK featuring the iconic little hatchback. XCAR tried...
Play video