6
This content is rated TV-MA, and is for viewers 18 years or older. Are you of age?
Sorry, you are not old enough to view this content.

CNET News Video: Research In Motion hits a snag

About Video Transcript

CNET News Video: Research In Motion hits a snag

1:35 /

This week's BlackBerry outage puts the spotlight directly on the parent company, Research In Motion, better known as RIM. While the company had initial success with the BlackBerry more than a decade ago, experts say RIM is going through a bit of an identity crisis. CNET's Kara Tsuboi reports.

-Since 1999, Research In Motion or RIM has released several dozen versions of the well-known Blackberry. Due to its keyboard and data encryption, it found early success with business and government users. -They were very popular from the get-go. They can add extra security encryption to the messages, so if you have, you know, sensitive data, they had that extra level security. -But over the years, mobile experts like CNET's Bonnie Cha says RIM has fallen behind in its innovations. -Some of their hardware is not up to speed like the new devices that are coming out in terms of processing speed, touch screens and things like that. -And when it comes to software, Cha says RIM's offerings just can't compete with Apple and Google's operating systems on their mobile devices. -Camera, the web browser, all those things are just kind of, you know, second tier. People want really high-end devices that work well, that are easy to use and Blackberry doesn't really have that right now. -This Blackberry outage could not have come at a worst time for Research In Motion. Later this week, Apple will release the iPhone 4S which is sure to be a great temptation to frustrated Blackberry users. In addition, experts say the future of the company is up for grabs. -Everyone is kind of questioning what's happening with the co-CEOs, is it time to break that up and bring in some new people or should they be bought out? That's the question, what is happening. -Moving forward, experts say the company will need to solidify its identify for future success. In San Francisco, I'm Kara Tsuboi, CNET.com for CBS News.

New releases

Induction meets sous vide in a cooker you can actually afford
2:04 January 28, 2015
Due on Indiegogo next month, the Paragon Induction Cooktop from GE's FirstBuild initiative might be the first must-own kitchen gadget...
Play video
Share videos on Twitter
0:56 January 28, 2015
Learn how to share videos on Twitter up to 30 seconds long.
Play video
Sennheiser Momentum Wireless: A terrific but pricey Bluetooth headphone
2:45 January 28, 2015
If you can afford the Momentum Wireless' $500 price tag, you're getting a great sounding and comfortable Bluetooth headphone with premium...
Play video
Is data privacy just a dream?
2:57 January 28, 2015
Data Privacy Day brings reflection on our security sins, but it's hard to find a perfect protector of data. Even Blackphone's extra-encrypted...
Play video
Marantz's slim NR1605 receiver has fat sound
1:26 January 28, 2015
The slim, compact Marantz NR1605 provides excellent sound quality and thoroughly up to date features, making it one of our favorites...
Play video
Better than a sharp stick in the eye, but barely
0:54 January 28, 2015
Sure, they may be convenient, but selfie sticks have got to go. Now. #Nerdrage
Play video
See who's playing whom in the new Steve Jobs movie
1:30 January 28, 2015
See who'll star in Danny Boyle's upcoming Steve Jobs biopic, and whom they'll be portraying.
Play video
Logic Pro X music app gets a free upgrade
3:12 January 28, 2015
Apple adds new drummers, plug-ins and editing tools to its professional music creation tool.
Play video