This content is rated TV-MA, and is for viewers 18 years or older. Are you of age?
Sorry, you are not old enough to view this content.
CNET News Video: Research In Motion hits a snag
About Video Transcript

CNET News Video: Research In Motion hits a snag

1:35 /

This week's BlackBerry outage puts the spotlight directly on the parent company, Research In Motion, better known as RIM. While the company had initial success with the BlackBerry more than a decade ago, experts say RIM is going through a bit of an identity crisis. CNET's Kara Tsuboi reports.

-Since 1999, Research In Motion or RIM has released several dozen versions of the well-known Blackberry. Due to its keyboard and data encryption, it found early success with business and government users. -They were very popular from the get-go. They can add extra security encryption to the messages, so if you have, you know, sensitive data, they had that extra level security. -But over the years, mobile experts like CNET's Bonnie Cha says RIM has fallen behind in its innovations. -Some of their hardware is not up to speed like the new devices that are coming out in terms of processing speed, touch screens and things like that. -And when it comes to software, Cha says RIM's offerings just can't compete with Apple and Google's operating systems on their mobile devices. -Camera, the web browser, all those things are just kind of, you know, second tier. People want really high-end devices that work well, that are easy to use and Blackberry doesn't really have that right now. -This Blackberry outage could not have come at a worst time for Research In Motion. Later this week, Apple will release the iPhone 4S which is sure to be a great temptation to frustrated Blackberry users. In addition, experts say the future of the company is up for grabs. -Everyone is kind of questioning what's happening with the co-CEOs, is it time to break that up and bring in some new people or should they be bought out? That's the question, what is happening. -Moving forward, experts say the company will need to solidify its identify for future success. In San Francisco, I'm Kara Tsuboi, CNET.com for CBS News.

New releases

The Armor A60 portable drive can...
2:10 October 24, 2014
CNET editor Dong Ngo did some blah blah talking and then a real-world drop test on the Silicon Power Armor...
Play video
Macan: Meet the very different...
21:47 October 24, 2014
Porsche Macan marks the beginning of several chapters for the carmaker, plus a new list of the safest cheap...
Play video
Help battling robots cause even...
6:03 October 24, 2014
This week on Crave, we take a closer look at the Hendo hoverboard, fly on a Virgin Galactic spaceship, and...
Play video
Bowers & Wilkins C5 Series 2: A...
2:00 October 24, 2014
The C5 Series 2 sounds better than the original and is one top in-ear headphones for less than $200.
Play video
Mr. Coffee gains some smart home...
2:27 October 24, 2014
The $150 Mr. Coffee Optimal Brew Smart brews 10-cups at a time and can be controlled by the Wemo mobile a...
Play video
The Philips 100W Equivalent LED...
1:20 October 24, 2014
We tested this bulb to see if it's a better buy than GE or Cree
Play video
Breaking open iPads, Groupon's...
2:54 October 24, 2014
The iFixit team reveals the secrets inside the new iPads, Groupon mimics Yelp, and Microsoft kills the free...
Play video
Vizio P series: Good and cheap...
2:31 October 24, 2014
The highly anticipated Vizio P series is among the cheapest 4K TVs available and delivers a very good picture,...
Play video