6
This content is rated TV-MA, and is for viewers 18 years or older. Are you of age?
Sorry, you are not old enough to view this content.

Inside Scoop: Inside Scoop: Apple mapping took a wrong direction

About Video Transcript

Inside Scoop: Inside Scoop: Apple mapping took a wrong direction

3:21 /

In this Inside Scoop, Kara Tsuboi and Josh Lowensohn discuss the ins and outs of Apple's recent map flub and what the blunder says about the post-Steve Jobs leadership. Also, Lowensohn provides suggestions for other smartphone mapping tools.

-Hey everyone, I'm Kara Tsuboi with Cnet.com. You're watching the Inside Scoop. My guest today is Josh Lowensohn, staff writer here at CNET. And Josh, we are talking about Apple's new mapping problem, a map flab if you will. Today Tim Cook, CEO of Apple came out with an apology letter, sort of rare for the company to do. Tell us about that. -Yes, there was a letter addressed directly to consumer and saying, hey, you know, we're sorry. This isn't up to snuff but we're working on it to fix. In the meantime, here are some other things you can use. What it didn't have is any sort of estimate about when Apple would actually kind of improve its own software. -So, this is sort of the second ding on Tim Cook's record ever since he took over as CEO. That doesn't look good for him or for the company and also shines a bit of a spotlight on the absence of Steve Jobs. -Sure, I mean of course there's gonna be comparison as to what Apple used to do and the way it used to be. In the case of the earlier, [unk] what was going on with China. That's more of an issue that he inherited. I mean that was the way the Company was running. There was also, reason more intrinsic to that because he was the supply guy, all that stuff that was going on with parts and where they're coming from, that was his job before he took on CEO. Now that it is in his leadership position, everyone is looking to him in the situation because the box stops here. You know, he is the guy who decides what ships at the end of the day and make sure the product that was inferior to what they had before. -Yeah, product that really is still like in its beta stages it has yet to be really tested in the public market. Right, I think that's part of the promise they didn't call it the beta nor could they really have it. When you had something like Siri that came out last year, a lot of people having problems with it but it was labeled as beta, you understood that. This is a product that replaces something that was around for 7 years tried and tested, had lots of good data, lots of good features, but you know what? It's not what it is anymore. -And just to get our viewers up to speed, this is Apple's own proprietary mapping that replacing Google mapping. And some of the problems are-- -There were a lot of inaccuracies of locations, you know, we got all sorts of photos that people sending to us where you would have something that was telling them to get off for freeway and notice no exit there. -Geez. -Or you had [unk] that was all there outdated and when we looked at this compared to something on Google, you didn't have that problems. So in here, the people go, well, I have this and it was working. Why did you take it away? And I think that was compounded by the fact that Google doesn't actually have an app to replace it right now. -Well, people use their smartphones for he mapping. That's one of the top reasons why we want those devices. What are some solutions that CNET recommends in place of the mapping app that comes with your phone or iOS 6? -Sure. So there's a big list and in fact Apple actually published the list which is kind of [unk] for alternative. So, you have things like Waves, you have app for MotionX, you have stuff from Garamond, all the stuff is free but some of it isn't. Of course, if you want something that's a true alternative to Google, you're gonna have to wait for the application to come. That's rumor to be coming later this year. But the meantime, you can still get away with using Google in your browser, you can use Bing Maps-- I mean there's also solutions that's probably the one benefit about all that's-- there is this big app diversity that people have to fish from in the meantime. -Great. Thank you so much Josh Lowensohn. I'm Kara Tsuboi. You're watching the Inside Scoop on Cnet.com.

New releases

Apple looks to Virtual Reality
4:55 November 26, 2014
Apple is pursuing virtual reality harder than it ever has before. The iPhone 6 can play 4K video, and the best Black Friday deals for...
Play video
Olympus E-PL7's mainstream appeal
2:24 November 26, 2014
A good interchangeable-lens series for budding enthusiasts gets better.
Play video
Tomorrow Daily 093: Underwater cities, MST3K's new website, robot security guards and more
23:17 November 26, 2014
On today's show, we discuss a Japanese design firm's plans for a futuristic underwater city, the newest way to watch your favorite...
Play video
Sparing no expense, 'Jurassic World' features Gear smartwatch
2:56 November 26, 2014
Samsung products find a way into the latest "Jurassic Park" movie, Amazon launches Local Services, and Twitter tests coupon offers...
Play video
Tablet tips for traveling with kids
2:47 November 26, 2014
Learn how to use the tech you already have to entertain your kids during a long trip.
Play video
Razor scooters drive electric
1:54 November 26, 2014
Razor's small E100 and larger E300 electric scooters make for a fun ride, but don't expect much in the way of features.
Play video
A time machine for your kitchen? We take it for a test drive
1:57 November 26, 2014
The "Tim3 Machin3" makes one-pot meals a cinch -- no flux capacitor necessary.
Play video
Wii U is a good game system for kids, thanks to its games
2:00 November 26, 2014
A collection of fantastic Nintendo games make the Wii U game console better than it was two years ago, and if you can buy the right...
Play video