6
This content is rated TV-MA, and is for viewers 18 years or older. Are you of age?
Sorry, you are not old enough to view this content.

Quick Tips: How to deauthorize old computers in iTunes

About Video Transcript

Quick Tips: How to deauthorize old computers in iTunes

1:21 /

Run into your five-computer limit, but you don't have those five computers anymore? Here's how to get a clean start.

Hi, I'm Molly Wood, and here's a Quick Tip on how to deauthorize ALL your old computers in iTunes. You might not even realize that when you buy music or shows from the iTunes Store, you have to "authorize" your computer to play the files. And you can only authorize five computers. If you're like me, computers come and go, and it's easy to forget to deauthorize each one before you sell or recycle it. So, next thing you know, you buy a song or a show or a movie on a new computer, and iTunes says you've hit your limit of five computers. But what if you don't HAVE any of those five computers anymore? Well, after years of dealing with this common customer support issue, Apple finally put a fix in iTunes itself. First, go to the iTunes store, and sign in, if you haven't already. Now, click your account name in the upper right corner. You'll be prompted for your password, and then click View Account. Now you can see and change all your account details, and right here under Computer Authorization, you'll see how many computers you've already authorized, and, if you're up to five, you'll see this button, Deauthorize All. Click it, and you're back to square one. In the future, if you know you're getting rid of an authorized computer, just click Store and then choose Deauthorize Computer. And then this problem won't ever happen again. I'm Molly Wood from CNET.com. You're welcome.

New releases

XCAR Awards 2014: Person of the year
1:41 December 20, 2014
Some incredibly people crossed paths with XCAR in 2014. We look back to see who impressed us most.
Play video
2014 BMW i8 (CNET On Cars, Episode 56)
19:02 December 19, 2014
BMW's i8 is definitely a taste of the future -- but whose? We'll shed some light on MPGe, the benchmark for tomorrow's cars. And we...
Play video
Need a new size? Just tap the mirror
1:55 December 19, 2014
In a place where fashion comes first, tech is coming in at a close second. In major department stores and small boutiques, the dressing...
Play video
Did life forms exist on Mars? Curiosity makes a big find, Ep. 187
4:46 December 19, 2014
It's the last Crave show of 2014. This week, Curiosity makes a huge discovery, the US Navy has a shark drone and American satellites...
Play video
Obama: Sony wrong to pull movie over hackers' threats
2:56 December 19, 2014
President Obama addresses the Sony cyberattack and vows to respond to North Korea. Also, T-Mobile settles cramming lawsuit, and Facebook...
Play video
A cheap activity tracker you will actually want to wear
2:11 December 19, 2014
CNET's Dan Graziano gives you a look at one of the most affordable fitness trackers on the market.
Play video
Embarrassing moments in tech (2014)
2:53 December 19, 2014
The high profile tech of 2014 that aimed for the stars and landed in the gutter.
Play video
Solid tablet design hindered by so-so performance
2:48 December 19, 2014
The Lenovo Yoga Tablet 2 has an excellent ergonomic build, but its performance lacks the same finesse.
Play video