Mailbag: Haterz on the Mailbag
About Video Comments (0 ) Transcript

Mailbag: Haterz on the Mailbag

2:48 /

This week on Mailbag, CNET search problems solved and, our favorite, hater mail!

^M00:00:01 [ Music ] ^M00:00:05 >> Hey everyone I'm Molly Wood and welcome to the CNET Mailbag. Peter John I'm sorry to say that NBC is not returning my calls but thank you to all of you who sent e-mails to our new address mailbag@cnet.com. Keep those questions and feedback coming. Our first question in fact comes from the first viewer who e-mailed us. Andrews says, "If I were to search for a product that comes in multiple colors, say an iPod nano, I would get a result for each color and in this case each storage capacity. This ends up being 6 results for the same review which is a little confusing. If reviews for a product came up as a one result per product, that would be much less confusing. Well Andrew we went right to the source for this one. Dan Baran is our Director of Catalog Development and he is working on the answer. >> Dan Baran: The issue is that it's hard to differentiate between two products especially when you're looking at multiple iterations of the Lenovo T61 notebook or something where every different RAM configuration, every different hard drive configuration can potentially show up as a different line item. What we're going to do in the future very shortly is start associating the content that our editors produce to metadata, the so called middle layer that sits between the content that you read on the site and the catalog of products that you browse through. This will allow us in an automated way to say all right what's the best most likely one the people are gonna be wanting to view at that moment. and surface that one instead of all of them. >> Molly Wood: I think the short answer is "We're working on it." And now for a new segment I think you'll all enjoy--Hater Mail. Notes reader says: "Molly Woods sucks. Get her out of the CNET TV." Molly Woods may suck but Molly Wood is awesome. E. Ruiz says: "Tom Merritt you are not John Stewart of the Daily Show, please give up this dream as is will never come true." J. Thundle says of CNET TV: "Your site is completely useless to somebody with me like flash." Yes that's true. How do you not have flash, dude? Everybody has flash. But then the lover mails come in and make it all worth while. >> Lover mail. >> General Amadeus says. >> I just wanted to let you know that the new CNET TV is simply brilliant. The work of genius. This is one of the best organized, most functional and most useful pages on the Internets. Good job. >> I think I'm in love. That's it for this week's edition of the CNET Mailbag. Keep your feedback coming. Mailbag@cnet.com or send me a postcard, 235 Second Street, San Francisco, California 94105. See you later alligators. ^M00:02:44 [ Music ] ^M00:02:48

New releases

MG, then and now
6:27 July 12, 2014
There's a new MG in town, the MG3. We take a look back to the beginnings of the legendary British sportscar...
Play video
TDK Life On Record Trek Max: One...
2:43 July 11, 2014
This $150 wireless speaker is splashproof and performs very well for its size and price
Play video
Portable chargers that do more...
1:26 July 11, 2014
With the TSA and UK cracking down on passengers with uncharged devices, there's even more reason not to have...
Play video
LinkedIn Connected aims to take...
2:54 July 11, 2014
A new app from LinkedIn offers a quick way to keep up with connections, Sprint targets business travelers...
Play video
The 404 1,522: Where you solve...
32:50 July 11, 2014
A whodunnit mystery unfolds in the first part of the show, an egg on the face of the Internet, the voice of...
Play video
RocketSkates blast past the old...
5:41 July 11, 2014
Smart rocket skates are the future of roller skating, and might save you during the next sharknado -- coming...
Play video
Properly wipe any Android devi...
1:57 July 11, 2014
The default data wipe tool in Android may not be enough to permanently eliminate personal data on your old...
Play video
No phone battery, no holiday, in...
28:31 July 11, 2014
No phone battery, no holiday. Are tough new airport rules sensible precautions or government scaremongeri...
Play video
 

Video discussion

Conversation powered by Livefyre