First Look: Dyson DC41 Animal Complete
About Video Comments (0 ) Transcript

First Look: Dyson DC41 Animal Complete

3:21 /

This vacuum aced our performance tests. So why are we so disappointed with it?

-Hey, CNET. I'm Ry Crist and I'm here with the Dyson DC41 Animal Complete vacuum cleaner. Now this is a very, very high-end vacuum. It's $649. It's about as expensive as you're gonna find and it promises top-of-the-line performance. So naturally, we wanted to figure out just how top-of-the-line a vacuum this is. So we put it through a comprehensive series of tests. We did pet hair and cereal and human hair, sand, sawdust, knots and bolts- you name it. We threw at this vacuum to see what it could handle and overall, this vacuum did very well. It is a top-of-the-line, high-end vacuum. It does extremely well when it's vacuuming things up. However, I have some major qualms with it that make me say it's a "no buy." Now, let's take a look at the design of this thing. When you hear the word "Dyson," you think about Dyson products- the Dyson Airblade, Dyson vacuums- you probably think "a good design" and you think these are products that are cutting-edge and they're made in the laboratory and they're very advanced and they're just meticulously plotted out, but the problem with this vacuum lies in the design. First off, you can't bring it out of its standing position without yanking it. You can't step on it somewhere. There's no button. You just have to give it a good yank, and I hated that. I felt like I was hurting it every time I put it down and what's worst, if you don't put it down all the way, these back wheels here won't pop up and get out of the way, and it makes it [unk] vacuum very poorly and it's an easy thing to miss. So you have to kinda be careful with it. Then when you're putting it back up, it doesn't always snap into place the way it should. You hear a click but you need to click it and get it a little extra umph to make it stand up. If you don't, it'll fall right back down, and I can't tell you how many times during testing I would click it up to put it into a standing position only to have it fall back down towards the floor and I'd had to dart down to catch it. On top of that, let's take a look at the wand. The wand reaches pretty far. It's got a lot of attachments. That's what you get with this Dyson Animal Complete. Aside from the attachments, the hose itself just isn't very good. It's not designed well. There's no handle. There's no good place to hold it. Like I said, it performed very well. It got a 9 out of 10 in performance but in terms of design, Dyson's notorious for good design and this is not well-designed so I'm a little stunned by it. Now all that out of the way, there are a lot of good things about this and there's a reason it's $649. Not just the performance, it also gets the Dyson ball, which is very good. As for the canister itself, it's got a nice size. It's fairly easy to open and dump out and closed. But if you look at it, it just got a lot of little plastic kind of flimsy parts that move a little too much. The plastic itself is supposed to be the same stuff they make riot shields out of- Dyson's very proud of that. And I have no doubt that it is very strong, it's not gonna break or crack but the rest of this plastic here- that's not riot shield material right there and that doesn't really inspire confidence. So I guess the point is if you like Dyson vacuums, if you love this design and think that Dyson is a really quality brand- sure, this is the best vacuum they've got. It's gonna do very well. It's gonna clean up any mess you throw at it, but I think there are better vacuums out there with better designs that do just as well. This is so expensive it needs to be perfect in order for us to love it, and it's just not. For CNET, I'm Ry Crist.

New releases

Memorize these Fire Phone gest...
2:01 July 28, 2014
Tilt and swivel your way around the Amazon Fire Phone with a few handy gestures.
Play video
Tomorrow Daily 025: Our Comic-Con...
23:14 July 28, 2014
Ashley and Rich tackle all the best news that came from San Diego Comic-Con this past weekend, including the...
Play video
Exploring with tech outdoors
12:21 July 28, 2014
This week The Fix takes fitness to a whole new level with the help of our smartphones. Try golfing, biking,...
Play video
PS2: Gaming's greatest sequel
3:46 July 28, 2014
How do you build the most popular games console ever? CNET explains the magic behind Sony's PlayStation 2...
Play video
Give yourself a helping hand with...
6:28 July 25, 2014
When you wish you had an extra pair of hands, two extra robot fingers could be enough. Also, the "holy grail...
Play video
Nokia Treasure Tag tracks your...
1:30 July 25, 2014
If you're constantly misplacing your things -- or are worried you might -- this Bluetooth tracker for iOS,...
Play video
GE's Advantium wall oven combo...
1:34 July 25, 2014
Equipped with a super-charged microwave that browns as well as bakes, the two-drawer Advantium wall oven combo...
Play video
Disable the Fire Phone's 3D fe...
0:55 July 25, 2014
Dynamic Perspective can quickly become more annoying than useful. Here's how to disable it.
Play video
 

Video discussion

Conversation powered by Livefyre