CNET News Video: Breach exposes clients' customer names, e-mail
About Video Comments (0 ) Transcript

CNET News Video: Breach exposes clients' customer names, e-mail

1:28 /

Several large companies have warned customers that a security breach at marketing firm Epsilon has exposed names and e-mail addresses. CNET's Kara Tsuboi reports on the breach and what you can do to protect yourself.

-Best Buy, Walgreens, Kroger's Grocery, all companies who use Epsilon, an e-mail marketing firm, for their customer communication, and that was the system that was supposedly hacked. -This is pretty big, just because of the scope of the breach. -The list of compromised companies is up to 18, and includes major financial institutions like Capital One and Chase, retail stores like Brookstone, and hotel reward programs like Marriott and Ritz-Carlton. In a statement, Epsilon claims the information that was obtained was limited to e-mail addresses and/or customer names only. A full investigation is currently underway. A lot of the compromised companies send e-mails to their customers, explaining the security breach and reassuring them that their financial information is still secure, but, CNET's Declan McCullagh says a lot of damage can still be done with an e-mail address. -The problem is when you have a list of e-mail addresses and you have a list of names, then you can send customized phishing e-mails, saying, "Oh, please log in to update your bank account information," and if it has your e-mail address and it has your name, your inclined to trust it. -Dallas-based Epsilon works with more than 2500 clients and sends more than 40 billion e-mails every year, so the magnitude of this scandal may not be seen until the investigation is complete. -For CBS News, I'm Kara Tsuboi, CNET.com, in San Francisco.

New releases

Tech to make your car smarter,...
2:09 July 30, 2014
Concerned about your teen driver hitting the road? Truvolo is a device that plugs into your car and unlocks...
Play video
How Radical became Radical
7:50 July 30, 2014
In just 17 years Radical has grown into one of the most important names in British motorsport. XCAR caught...
Play video
Camping apps
1:02 July 30, 2014
You reserved your campsite, packed the car with your tent, stove, and bug spray, and are about to head into...
Play video
Recover deleted images
3:30 July 29, 2014
Accidentally deleted or formatted your camera's memory card? Restore and undelete all those photos with this...
Play video
2014 BMW 328d xDrive Sports Wa...
7:00 July 29, 2014
Wagons are hot and diesels are hot. Brian Cooley checks out how well BMW combines the hotness in the 328d...
Play video
The WD My Book Duo is an excellent...
2:54 July 29, 2014
The WD My Book Duo offers up to 12TB of storage space and gives fast performance, but CNET editor Dong Ngo...
Play video
Tomorrow Daily 026: Pure lithium...
21:22 July 29, 2014
Today's show features some enterprising hackers who modded an ATM to play Doom, Stanford researchers discovering...
Play video
Trick yourself into working out...
3:47 July 29, 2014
If you hate exercise but love games, Donald Bell showcases a few apps that can help improve your health s...
Play video
 

Video discussion

Conversation powered by Livefyre