This content is rated TV-MA, and is for viewers 18 years or older. Are you of age?
Sorry, you are not old enough to view this content.
CNET News Video: Breach exposes clients' customer names, e-mail
About Video Transcript

CNET News Video: Breach exposes clients' customer names, e-mail

1:28 /

Several large companies have warned customers that a security breach at marketing firm Epsilon has exposed names and e-mail addresses. CNET's Kara Tsuboi reports on the breach and what you can do to protect yourself.

-Best Buy, Walgreens, Kroger's Grocery, all companies who use Epsilon, an e-mail marketing firm, for their customer communication, and that was the system that was supposedly hacked. -This is pretty big, just because of the scope of the breach. -The list of compromised companies is up to 18, and includes major financial institutions like Capital One and Chase, retail stores like Brookstone, and hotel reward programs like Marriott and Ritz-Carlton. In a statement, Epsilon claims the information that was obtained was limited to e-mail addresses and/or customer names only. A full investigation is currently underway. A lot of the compromised companies send e-mails to their customers, explaining the security breach and reassuring them that their financial information is still secure, but, CNET's Declan McCullagh says a lot of damage can still be done with an e-mail address. -The problem is when you have a list of e-mail addresses and you have a list of names, then you can send customized phishing e-mails, saying, "Oh, please log in to update your bank account information," and if it has your e-mail address and it has your name, your inclined to trust it. -Dallas-based Epsilon works with more than 2500 clients and sends more than 40 billion e-mails every year, so the magnitude of this scandal may not be seen until the investigation is complete. -For CBS News, I'm Kara Tsuboi, CNET.com, in San Francisco.

New releases

The Armor A60 portable drive can...
2:10 October 24, 2014
CNET editor Dong Ngo did some blah blah talking and then a real-world drop test on the Silicon Power Armor...
Play video
Macan: Meet the very different...
21:47 October 24, 2014
Porsche Macan marks the beginning of several chapters for the carmaker, plus a new list of the safest cheap...
Play video
Help battling robots cause even...
6:03 October 24, 2014
This week on Crave, we take a closer look at the Hendo hoverboard, fly on a Virgin Galactic spaceship, and...
Play video
Bowers & Wilkins C5 Series 2: A...
2:00 October 24, 2014
The C5 Series 2 sounds better than the original and is one top in-ear headphones for less than $200.
Play video
Mr. Coffee gains some smart home...
2:27 October 24, 2014
The $150 Mr. Coffee Optimal Brew Smart brews 10-cups at a time and can be controlled by the Wemo mobile a...
Play video
The Philips 100W Equivalent LED...
1:20 October 24, 2014
We tested this bulb to see if it's a better buy than GE or Cree
Play video
Breaking open iPads, Groupon's...
2:54 October 24, 2014
The iFixit team reveals the secrets inside the new iPads, Groupon mimics Yelp, and Microsoft kills the free...
Play video
Vizio P series: Good and cheap...
2:31 October 24, 2014
The highly anticipated Vizio P series is among the cheapest 4K TVs available and delivers a very good picture,...
Play video