Sony SmartWatch 2 review: Sony SmartWatch 2

After some digging around in the manual and online I realised that you need to have Sony's SmartWatch 2 app already installed on your phone. That might seem logical, but nothing in the setup suggested that this was a required step, and the NFC pairing didn't take me to the Play Store page in order to download it, leaving me to figure it out for myself. If you're new to the Android world, expect some frustration.

Once pairing is in place you can go about having a swipe around its face. You'll quickly notice that there are very few apps installed as standard. If you want to make use of any of the smart functions, you'll have to download a host of separate applications. It's definitely not ready for use straight out of the box, so you'll need to set aside some time to get everything on board before you strut out into the street.



Features and usability

The main benefit of the SmartWatch over the Galaxy Gear is the number of available apps. Rather than just handling calls and text messages, the SmartWatch 2 shows your email, plus Twitter and Facebook notifications, Calendar appointments and various other tasks -- all handled by individual apps downloadable from the Google Play store.

Finding and downloading new apps using the app on your phone is simple, and it's easy to tweak the app settings on your phone. I attacked the Galaxy Gear for calling itself a "smart watch" without really performing any smart functions -- it doesn't even have email support. The SmartWatch 2 doesn't have the same problem.

The Watch's interface is reminiscent of Android -- that doesn't make it any more pleasant to use though.

What it does have though is a whole mess of its own problems that make it a way more annoying device to live with. Crucially, I found it to be absolutely full of bugs, causing it to regularly freeze up, ignore screen taps, or randomly switch to standby while I used it.

The messaging app is one of the few apps that seemed to work as it's supposed to.

On many occasions I found swiping between the homescreen panels to be extremely sluggish -- or I simply couldn't swipe at all -- and it would often bring up the icons of the next panel, before reverting to the previous panel. Then it would switch off again. I couldn't figure out exactly what caused it to work on some occasions, but not at all on others.

While it was fairly simple to navigate when the watch did work properly, its software issues meant that I spent most of my time unable to really do anything, leaving me extremely frustrated with the whole experience. It might be cheaper than the Gear, but £150 is still too much to pay for something that fundamentally doesn't work.

When it works, the Gmail app lets you see who's emailed, but you get such a small preview of messages that you'll still need to get your phone out to see all the information.

The apps themselves don't offer a particularly brilliant experience either. The Twitter app I downloaded notified me when anyone tweeted anything -- it spent most of the night vibrating on my arm until I put it in my sock drawer. You would have to dive into the app on your phone and muck around with the settings to solve this issue. The Facebook notifications app meanwhile updated too slowly to be useful.

The email and Gmail apps are handy for quickly seeing who has emailed you, but they only show a tiny preview of what's in an email, so you'll still need to look at your phone to do anything, as swiping through your inbox is a miserably sluggish affair.

There's a Twitter app, but it'll vibrate whenever anyone you follow tweets anything, unless you head into the setup app on your phone to tinker with the settings.

The music app, in theory, lets you see your saved music as thumbnails of the album art for you to control on the watch face. This too is far from perfect. There's no way to browse your music by artist or album, only to skip back and forth between tracks, and it will only give control over music stored locally on the phone -- Spotify users will need to go back to the phone. At one point it decided that I didn't need to swipe through the whole selection of music I had on the phone, but that I should only be able to listen to Taylor Swift's I Knew You Were Trouble

Battery

Sony reckons you can eke out around 3-4 days of what it calls "normal use" from the watch. From my own use, I'd say that's a little ambitious. If you take advantage of the smart functions to have your email coming through -- and if you have Twitter perpetually notifying you of everything anyone says -- then you shouldn't expect to get much more than a day.

Although Sony says you can get 3-4 days of normal use from the watch, I think that's ambitious if you take advantage of the smart functions.

You can stretch the life out more by not really using any of the smart features, but if you're going to do that, you may as well have a regular watch with a battery that'll last years.

Conclusion

The Sony SmartWatch 2 makes a bunch of theoretical improvements over Samsung's Galaxy Gear by giving it actual smart functions like email and social network support. It definitely has the right idea about what a smart watch should do, but the sheer volume of bugs in its software makes it frustrating to use at best and unusable at worst. The apps themselves don't really do enough to allow you to leave your phone in your pocket either.

Neither Sony's nor Samsung's attempts at watches are at all impressive. If you were able to take the apps from the SmartWatch and pair it with the smooth interface of the Gear, you might have a more useful device. As it stands, the SmartWatch needs a lot of work to make it worth even the £150 price. Right now, it's just not.

What you'll pay

Pricing is currently unavailable.

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Where to Buy

Sony SmartWatch 2

Part Number: 1274-8107

Typical Price: £150.00

See manufacturer website for availability.

Quick Specifications See All

  • CE Product Type Bluetooth wristwatch