Sony Ericsson Vivaz Pro review:

Sony Ericsson Vivaz Pro

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Typical Price: £340.00
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2.5 stars

CNET Editors' Rating

1.5 stars 1 user review

The Good 720p video capture; good camera; comfortable keyboard.

The Bad Shocking build quality; menus are sluggish and hard to navigate.

The Bottom Line We like the 720p video capture, and we like the pull-out keyboard. These are this phone's two main selling points, but don't be fooled -- a dodgy menu system and really rubbish build quality hamstring a potentially good mobile

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5.5 Overall

The Sony Ericsson Vivaz wanted to win our hearts with its 720p video-capture abilities and touchscreen loveliness. Unfortunately it was rubbish, with some horrible build quality and a deeply confusing menu system. The Vivaz Pro adds a pull-out Qwerty keyboard to the mix, but at £340 SIM-free, is that enough to win our hearts?

In a word, no. In 800 or so words...

Cowboy builders
Getting hold of the Vivaz Pro, it's clear Sony Ericsson hasn't done anything to fix the Vivaz' truly shonky build quality. We're no strangers to slightly wobbly tech, and to we're willing to forgive the odd bit of bendy plastic or stiff button, but it's a rare and awful moment when we pick up a mobile that actually screams 'cheap' from the moment we hold it in our hands.

The whole phone audibly creaks inside its flimsy plastic casing, and every single button is stiff and unresponsive. Holding it feels like cradling the ancient fossil of a mobile phone -- we'd stuffed it in a Jiffy bag and posted it to the Natural History Museum before we realised our mistake.

The keyboard is easy to type on thanks to the well spaced keys, but it's as wobbly as a blancmange

Adding a full keyboard only provides this phone with more opportunity to be made of rubbish. Sliding the keyboard out feels like opening a rusty gate, and the hinge itself is so loose that the keyboard regularly slid out all wonky-like. Applying just a little pressure to the handset while you slide will cause the front-panel to catch on the keyboard's individual keys, which we imagine will cause some serious damage before too long.

Broken-backed and bone-headed
The design isn't about to win any awards either, although this phone is fairly slim considering it's concealing a full keyboard. The Vivaz Pro has a distinctive rounded back, which unfortunately means the phone spends most of its time resting on the 5.1-megapixel camera, which isn't very well protected. We can foresee a cracked lens if you should be so unfortunate as to ever sit on your phone, or drop something on top of it.

Our model came in a grim greeny-grey-black shade, though a slightly cleaner looking white version is also available. As far as buttons go, you'll find three central command keys beneath the screen, dedicated buttons on the side of the phone for both camera and camcorder, volume keys, and -- bizarrely -- a lock/unlock key positioned on the back of the phone, just above the camera. If you're looking at the front of the phone you won't be able to see that button, which made actually finding the darn thing tricky at the best of times.

The display is curiously placed very low down on the front of the phone. It's too close to the three function buttons for our liking, and leaves a conspicuous bare spot above the screen itself. Presumably this is to give the huge Sony Ericsson logo room to breathe, but the result is that the phone looks like it has a massive great forehead.

Baffle me once
The Vivaz Pro sports an 81mm (3.2-inch) TFT touchscreen. It's the resistive type, which means you'll have to actually apply pressure to the screen for it to register your touch. This is ironic, because after just a few minutes of using the Vivaz Pro's operating system, applying pressure is exactly what you'll want to do.

The Symbian interface is just... baffling. There are a few home screens, with photo-browsing, a Twitter client and a shortcut to add a contact. Hitting the central key will bring up the menu. And that's about it. Sony has added its own skin to the Symbian OS, and we can't really say it's paid off -- just like the previous Vivaz, menu navigation is sluggish and drab.

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