Samsung PS51E8000 review: Samsung PS51E8000

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CNET Editors' Rating

4 stars Excellent

Average User Rating

4.5 stars 2 user reviews
Review Date:
Updated on:

The Good Great online features; Skype video calling without the need for any add-ons; Strong 2D and 3D images; Good sound quality.

The Bad Expensive; Motion and voice control features are not worth the effort.

The Bottom Line Forget about the gimmicky voice and motion control features -- this set has plenty to make you sit up and take notice of it. It marries great online features with good audio quality and strong picture performance across both 2D and 3D. Its price is a little bit high unfortunately, especially compared to Panasonic's TX-P50GT50. That model has slightly better picture quality, but the Samsung PS51E8000 does outclass it when it comes to online features.

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Samsung usually concentrates most of its marketing efforts on its LED TVs, but the company still produces some worthy large-screen plasma TVs. Often these have the same headline features as the LED models, but are offered at a cheaper price. The PS51E8000 is a good example of this -- it's got the same gesture and motion control features as the UE55ES8000, but it's available for around £1,300 online, compared to the LED model's asking price of £1,800. Seems like a good deal on paper, but how does it stack up in the flesh?

Voice control

The E8000 is the top-of-the range model in Samsung's current plasma lineup, so it's no surprise to find that like the company's high-end LED sets, you can control it via voice and motion as well as the standard TV zapper.

To use the voice control there are two trigger phrases. You either say "Hi TV" or "Smart TV". Unfortunately you have to select which one you want to use manually in the menu as you can’t just randomly swap between them.

Samsung PS51E8000
Do as I say, Mr TV, or there'll be trouble.

The TV has a microphone built in to the chassis to pick up what you say, but there's also one on the touchpad remote that Samsung supplies with the TV. The integrated mic works pretty well as long as there's not too much background noise in your room or you don't have the volume level set too high. Alternatively you can use the mic integrated into the touch remote, meaning you don’t have to use the trigger word and can then just press the button on the remote and speak. But if you've got the remote in your hand anyway, why wouldn't you just use the normal buttons?

There aren’t that many voice commands you can actually use. It's limited to stuff like changing the channel or adjusting the volume level. You can also launch a few of Samsung's Smart apps, but not third party apps.

The voice commands work reasonably well, but voice control is quite slow to react and there aren’t enough commands to make it really useful. Voice control can’t be used inside the Smart apps for example, and by the time you've said the trigger phrase and waited for the TV to respond, you could have just picked up the remote and changed channel.

Motion control

The TV also has a built-in camera that it uses for motion control. To let the set know you want to control it using motion, you have to raise your hand and wave it over and back with your palm facing outwards. This calls up a cursor onscreen that you can then move around with your open palm. To select something onscreen you close your palm into a fist.

Samsung PS51E8000
Wave your hand in the air like you just don't care.

The motion tracking tends to work reasonably well in a bright room, but usually doesn’t work at all in a darker room. Holding your palm up in the air becomes tiring after a short while as it feels unnatural. The granularity of the control isn’t quite fine enough for certain tasks, such as controlling the Web browser. Trying to scroll up and down on a webpage is annoyingly hit and miss. Minority Report it most certainly is not.

And this is the crux of the problem with the voice and gesture controls. While they're fun to try out when you initially get the TV, after a day or two you're unlikely to ever use them again, as it's just not worth the effort. When Apple introduced touch control on the iPhone people loved it because it was so much more intuitive than using a stylus. But here Samsung has introduced two control systems that are just slower and more difficult to use than a normal TV remote control.

While there are quite a few reasons this TV is worth your consideration,  the voice and motion controls aren’t among them.

User interface and EPG

Samsung has consistently delivered TVs with great looking user interfaces and the E8000 is thankfully no different. The menus are centred around a colourful homescreen from where you can access most of the TV's key features, from smart apps to the EPG. It can still take a little while to find your way around all the features, but there's less of the duplication within the menu than on the system used on LG's TVs.

Samsung PS51E8000
The EPG is one of the better ones you'll find on today's TVs.

The EPG is top notch too. The layout is bright and eye-catching, and there's an integrated video thumbnail window, so you can keep track of what you were watching while you peruse the programming guide. The only slight annoyance is that when you're watching a program and hit the Info button, it only shows a single line of the programme description.

Design and connections

The E8000 doesn't look quite as stylish as the ES8000, as it's not as slim and doesn't have as narrow a bezel around the screen. This is of course because it uses plasma rather than LED display technology. Nevertheless, by plasma standards it's still, on the whole, a good looking set. I like the way the bezel has an attractive transparent lip running around the outside, and the four-pronged stand is also a bold design statement.

Samsung PS51E8000
It's by no means a stunning set, but it's definitely managed to avoid a run-in with the ugly stick.

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Where to Buy

Samsung PS51E8000

Part Number: CNETSamsung PS51E8000

Typical Price: £1,300.00

See manufacturer website for availability.