Samsung Galaxy Note review: Samsung Galaxy Note

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CNET Editors' Rating

3.5 stars Very good

Average User Rating

4.5 stars 50 user reviews
Review Date:
Updated on:

The Good Big and beautiful AMOLED screen; fills the space between a tablet and a phone; actually usable as an old-fashioned notebook; thin and light given its size.

The Bad Loads of bloatware aboard; short battery life; looks pretty silly when you're making a call.

The Bottom Line The Samsung Galaxy Note's huge size is both its biggest asset and its biggest drawback. If you can live with its hugeness, the Note is one of the more powerful and flexible Android phones out there.

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The Samsung Galaxy Note is an oddity: while technically a smart phone, its gigantic 5.3-inch screen pushes it towards tablet territory (and away from being pocketable); there's even a stylus for sketching and making notes. Is this Android-powered beast a mere curiosity or a brilliant new breed of device?

Should I buy the Samsung Galaxy Note?

If your heart is set on a compact phone, then this is easy to answer: no. While it's thin and surprisingly lightweight, the sheer size of the Galaxy Note means you'll need to be sporting clown-style pantaloons if you want to comfortably slip it in your trouser pocket. This is a phone that demands to be carried in a bag.

Samsung Galaxy Note thin
Despite its huge size, it’s lightweight and very thin -- a mere 9.7mm in depth.

It's also not the phone to be seen with if you want to look ultra-cool. Again, the size makes you look daft -- or even Hobbit-like -- when making or taking a call. We were frankly loathe to pull it out in public every time it rang (maybe that says more about us than the Note). It does give you the air of, say, a nomadic start-up entrepreneur when you're perched in the pub busily tapping away with the stylus on that 5.3-inch screen.

Samsung Galaxy Note size
Sat next to an iPhone 3GS, the Galaxy Note looks like a giant comedy phone.

There are bigger issues to consider too. First, the battery life isn't particularly impressive: we didn't even get 12 hours' moderate use out of a full charge. You won't want to wander too far from a power socket, which casts some doubt on the phone's claimed notepad-plus-planner-plus-phone-plus-entertainment-device-on-the-road credentials.

As with many Android phones, the Galaxy Note comes laden with bloatware. There are several apps here that the average user would never go near. The homescreens are a mess out of the box; buy the Note and you'll likely spend a good portion of your first hour reorganising the whole lot, dumping apps and widgets and making the homescreens, well, a little more like iPhone homescreens.

But enough of this negative talk. The Samsung Galaxy Note is certainly not without its strengths, most of which revolve around that giant 5.3-inch screen -- the largest on any smart phone around. Not only is it big, it's also beautiful. The 1,280x800-pixel resolution makes for a retina-slicingly sharp image, and the AMOLED technology serves up beautifully rich colours and near-bottomless black levels.

It's brilliant for web browsing, games and video, but there's more to it than that. Thanks to the stylus, you can use the screen as a jotting pad for ideas and even sketches. We're not going to pretend that the stylus is perfect -- you won't be doing any technical drawings on the Note -- but that ability to actually scribble down an idea or just a shopping list is a valuable asset.

Add into the mix the versatility of the Android 2.3 Gingerbread operating system, 16GB of built-in storage, a reasonably speedy dual-core processor and the 1,080p-compatible 8-megapixel camera, and you have a very, very Note-worthy (sorry) smart phone. If you can live with -- or embrace -- the size, the Samsung Galaxy Note is well worth considering.

Screen

As the display is the Galaxy Note's chief selling point, we'll start here. After all, if the screen doesn't cut it, the whole shebang is a complete disaster.

At 5.3 inches in size, this screen is larger than any we've seen on a smart phone before. By comparison, the display on the Samsung Galaxy S2 is 4.3 inches in size and the iPhone 4S screen is a piffling 3.5 inches. Out of the recently-launched phones, only the HTC Sensation's 4.7-inch display comes close.

It's also insanely sharp, thanks to its 1,280x800-pixel resolution, boasting 285 pixels per inch (ppi). That's not quite as crisp as the iPhone 4 and 4S's 330ppi screen, but it's not far off. Viewing the screen from a normal distance, individual pixels are barely discernible and text is beautifully clear.

The screen uses Samsung's beloved AMOLED technology too, so colours are gorgeously rich and saturated, while black areas of the screen actually look black rather than dark grey, even when you're sitting in a dark room. So videos and photos look nothing short of stunning here.

Samsung Galaxy AMOLED
The 5.3-inch AMOLED screen makes the Note a true video star.

As you'd expect from a high-end smart phone, the screen uses capacitive multi-touch technology, and very responsive it is too. But it's not all about your fingers: Samsung has included a stylus -- or 'Advanced Smart Pen'. While it's easy to see this as a regressive step (who needs a losable, loser-ish stylus when you can use your finger?), we found ourselves using it more often than we'd expected.

You can actually draw reasonable sketches and jot down handwritten notes, although the accuracy is a little off due to the capacitive nature of the screen. For instance, using the stylus to tap on tiny, tightly-spaced links on full web pages can prove irritating as the link above or below is often selected instead of the desired one.

User interface

The Galaxy Note runs on the Android 2.3 Gingerbread operating system, but Samsung has overlaid the stock user interface with its own TouchWiz UI. Some may disagree with us, but we've always found it to be one of the best non-standard UIs. Its appearance here doesn't change our opinion: the multi-touch interface is beautifully reliable, with the standard pinch-to-zoom controls working like a dream. Only the merest flick of your finger is required to scroll.

You can place two fingers on the screen and tilt the phone to zoom when in the web browser. Inventive, perhaps, but we found it a little awkward -- not to mention unnecessary -- when you can simply pinch to perform the same feat.

Unlike many Android phones, the touch sensitivity of the screen rarely causes moments of frustration. To put it simply, if you're used to the excellent touch capabilities of an iPhone, the Galaxy Note won't disappoint -- it comes very close.

Samsung Galaxy Note apps
The Samsung apps page... move along, there's nothing to see here.

Notifications appear via icons at the top left of the main homescreen. Dragging this bar down with a finger presents a handy list of your recent emails, social media updates, app changes and so on.

Is it perfect? No. We picked up on a couple of quirks, which some commenters might say is pretty much standard for an Android device. For instance, if you want to delete an app, you hold your finger on its icon until a trash basket appears at the foot of the screen. Then you drag the icon onto the basket and… nothing. The app just remains where it is and you have to delete it using another, more complicated method.

Homescreens

The Galaxy Note has seven customisable homescreens, plus a persistent app bar at the bottom of the screen with space for five app shortcuts. With the factory settings, the homescreens are as follows:

  • 1. Features a clock at the top, Accuweather and Google search widgets and six app shortcuts: S Choice; Readers Hub; Social Hub; S Planner; Google Maps; and Android Market (we'll discuss the apps below)
  • 2. Features S Memo documents (again, we'll talk about this below)
  • 3. A calendar/planner
  • 4. AP news widget and email inbox
  • 5. Images widget, a couple of web browser shortcut widgets, a Yahoo! Finance stocks widget and space for five more app shortcuts
  • 6/7. Empty and waiting to be loaded with apps and widgets of your choosing

Flicking between the homescreens is fairly painless.

Samsung Galaxy Note homescreen weather
What’s the weather like today, main homescreen?

We can't say we're a huge fan of this out-of-the-box layout, as we'd rather have the apps on the second or third page, but this being Android you can customise and tweak the arrangement by dragging and dropping icons fairly simply. It does take a while though, and the amount of bloatware on this phone is quite irritating, if not entirely unexpected.

Samsung Galaxy bloatware
Some of the many apps preinstalled on the Galaxy Note feel like bloatware.

When it comes to pre-installed apps we're a fan of the less-is-more approach: let the user decide what he or she needs and download and install accordingly, rather than dump everything but the kitchen sink on a device and assume they'll be impressed.

While bloatware may be an unfair term for the apps pre-installed here, there are things like the Crayon Physics game, Google Latitude and Video Maker apps that relatively few users will require. Viewing the whole lot and knowing you'll want to cut half of them out is somewhat daunting.

Speed

Powered by a dual-core 1.4GHz ARM chip, the Galaxy Note certainly doesn't want for processing power. Running the benchmarking app AnTuTu revealed the phone to be a truly impressive performer in comparison to its Android-powered brethren. Its overall score put it above the likes of the Samsung Galaxy S2, Motorola Xoom and LG Optimus 2X, with its CPU speed proving the main advantage.

Samsung Galaxy benchmarks
Benchmarking with AnTuTu suggests that the Galaxy Note is one of the most powerful Android phones around.

Benchmarks are all well and good, but how does it perform day-to-day? The answer is very nicely, thank you very much. Apps open swiftly, and any sluggishness in response seems to be down to the speed of the web connection rather than the Note itself.

Battery life

The processing power and large screen do contribute to one significant drawback: short battery life. As with many smart phones, you'll want to keep your charger handy if you own the Note. We got less than 12 hours of use from a full charge and moderate use -- some web browsing, a spot of gaming and general pottering about with apps and games.

While we wouldn't expect a powerful smart phone to last several days on a single charge, the speedily-depleted battery does put a dent in the Galaxy Note's ability to perform as Samsung bills it: a do-it-all smart phone and entertainment device that boosts your productivity as an old-school notepad.

Zipping around town making and taking calls while using the Samsung apps and huge screen to take notes, draw diagrams and share ideas is a great selling point -- but that all falls down if the battery croaks before the working day is done. You'll need to be fairly careful about your usage if you want the Note to stay as active as you are.

Samsung apps

The Galaxy Note sports a number of Samsung apps, some of which should prove popular. Social Hub puts your emails, texts and social network updates (limited currently to Twitter, Facebook and LinkedIn) in a single app: the latter in a Feeds tab and the rest in a Messages tab.

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Where to Buy

Samsung Galaxy Note

Part Number: CNETSamsung Galaxy Note

Typical Price: £465.00

See manufacturer website for availability.

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