Alltel may not be the largest carrier in the United States, but it is never one to shy away from a trend. And this time, the trend is touch-screen phones. The carrier's new Samsung Delve is a cross between Sprint's Samsung Instinct and T-Mobile's Samsung Behold. From the outside it looks a lot like the Instinct, but the physical keys below the display are more a sign of the Behold. Also called the SCH-r800, the Delve successfully fills a gap in Alltel's lineup by offering a touch-screen phone with a sleek design and multimedia features. It performed well in our tests and it's offered at a reasonable price of $99 with service.
As we mentioned earlier, the Delve is almost a dead ringer for the Instinct. Both phones are exactly the same size (4.57 inches tall by 2.17 inches wide by 0.49 inch deep), though the Delve weighs slightly less (3.63 ounces). You'll also recognize the silver and black color scheme, the rounded corners, and the comfortable, sturdy feel in the hand. Yet, the Delve differs from the Instinct by including three physical controls below the display. As on the Behold, there are Talk and End keys and a dedicated back button. Fortunately, the Delve's keys are a little larger than the Behold's.
The Delve's 3-inch display is the same size as on the Behold and the LG Dare, but it's smaller than the Instinct's and the Apple iPhone's. It should be big enough for most users, but we felt it doesn't take full advantage of the Delve's real estate. On the upside, it is bright and vibrant with support for 262,000 colors (240x400 pixels). You can change the brightness, the backlighting time, and the intensity of the vibrating feedback. The Delve comes with a stylus but there's no slot for storing it on the handset.
The menu system is quite similar to the Behold--the home screen shows Samsung's nifty TouchWiz interface (see our Behold review for a full description of TouchWiz), while the intuitive main menu comes in an icon or list design. On the top of the home screen display is a collapsible shortcut bar for your messaging in-box, the Web browser, the music player, and the Bluetooth menu. On the bottom of the display is a second shortcut bar with touch controls for the phone dialer, the contacts menu, the messaging menu, and the main menu. Neither shortcut bar is customizable
With separate keyboards for letters, numbers, and symbols, the Delve's virtual keyboard is just about indistinguishable from those on the Instinct and the Behold. The keyboards are responsive, but people with larger hands may find them a bit cramped. Yet, the Delve differs from the Behold in two important ways. On the upside, you can use a handwriting recognition tool in either a full- or half-screen mode. It works quite well, but we still preferred to use the QWERTY keyboard. Of course, you also can use a standard alphanumeric to type your messages, but we can't imagine a good reason for doing so. On the downside, however, the Delve doesn't have an accelerometer. Among other things, that means you can't switch keyboards simply by rotating the phone--bummer.
The phone dialer interface has relatively large keys with a number of shortcuts. You can access your contacts, the groups list, and your favorites menu at the touch of one control. There also are shortcuts for adding contacts and sending a message. An onscreen back control will erase any mistakes when dialing.
The exterior controls are similar to the Instinct's. On the top of the handset is a dedicated power control that doubles as a locking switch for the display. Next to it you'll find a 3.5mm headset jack--nice. On the left spine there are a volume rocker and a combination headset jack/charger port. A camera shutter, voice-dialing button, and microSD-card slot sit on the right spine, while the camera lens and self-portrait mirror (there's no flash) are on the back side.
The Delve has a 500-contact phone book with room in each entry for five phone numbers and an e-mail address. You can save callers to groups and you can pair them with a photo and one of 18 72-chord polyphonic ringtones. Alternatively, you also can use your own recordings as ringtones. Other essentials include a vibrate mode, text and multimedia messaging, a calendar, a memo pad, an alarm clock, a world clock, a speakerphone, a calculator, a stopwatch, a currency and unit converter, and a tip calculator.
Higher-end offerings are plentiful. The Delve has stereo Bluetooth, speaker-independent voice dialing and commands, GPS with support for directional applications, Alltel's TV on Demand, e-mail, PC syncing, a voice recorder, and USB mass storage. Unfortunately, the Delve does not offer Wi-Fi, which is a necessary feature on a phone with a full HTML browser.