Palm Treo 500v review:

Palm Treo 500v

Typical Price: £220.00
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3 stars

CNET Editors' Rating

3.5 stars 1 user review

The Good 3G; easy email setup.

The Bad Cramped keypad; lacklustre design.

The Bottom Line We like the fact the the 500v is smaller than previous Treos, the proprietary menu interface and how easy it is to setup of email accounts, such as Gmail or Yahoo. We can't help feeling the 500v lacks a wow-factor in its design -- particularly the cramped keypad

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6.5 Overall

After Palm announced the death of the Foleo, we were extremely interested to see what it was going to come up with next.

Fortunately, it wasn't another laptop-like device but the Palm Treo 500v, a consumer-centric smart phone that packs 3G for £220 on Vodafone pay as you go and free on some monthly contracts.

If you're a Treo veteran, the 500v will strike you as much smaller than any Treo to date but we still found it chunky compared to certain other smart phones with similar features.

The Palm Treo 500v is thinner than the Treo 750v

Aesthetically, the 500v is less serious than any of its predecessors and has a more toy-like appearance that attracted some people in the office while putting others right off.

Similar to all Treos the 500v is divided into a large screen in the top half and a Qwerty keypad underneath. The keypad is too squashed together and harder to press than we would have liked.

The navigation and soft keys on top of the keypad are large and very easy to press, however, making navigation simple on the 500v's Windows Mobile interface, even though they look disproportionate to the rest of the phone.

Overall, we're not overwhelmed by the 500v's appearance and feel it lacks a certain sexiness that could possibly be achieved with a slimmer casing, sharper lines and a more balanced layout.

Unlike the 750v, the 500v doesn't feature a touchscreen but Palm has come up with a great new menu interface that solves the non-touchscreen issue, which is activated by clicking on the start key.

We found the Palm 500v's keypad too cramped

The proprietary menu interface is made up of category tabs that you can scroll through by clicking right or left and within each section are quick links to useful applications.

We found the most useful apps to be Windows Live Messenger, Internet Explorer and Office Mobile that comes with Word, Excel and PowerPoint. These apps would have been more enjoyable had the keypad been better.

Of course, what this phone is really for is receiving emails on the go and aside from setting it up on a Microsoft Exchange server, it's very easy to hook it up to a Hotmail, Gmail or Yahoo account.

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