Palm Pre 2 review: Palm Pre 2

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CNET Editors' Rating

4 stars Excellent

Average User Rating

4 stars 1 user review
Review Date:
Updated on:

The Good Pocket-friendly size;. Great Web browser;. Fast, fun user interface;. Qwerty keyboard.

The Bad Lack of apps, especially free ones;. Keyboard may be too small for some;. Starting to feel repetitive.

The Bottom Line The Palm Pre 2 is another fun, feature-packed Pre, but it's hard to get excited about incremental improvements, and you'll be mostly excluded from your friends' app frenzy.

Don't Miss

The Palm Pre 2 is a refresh of the Palm Pre that brings us webOS 2.0 -- but that's about as exciting as it gets. Like the Palm Pre Plus, the best we can say about the Pre 2 is that this is a slightly better version of a very good phone. The problem is, does anyone care anymore?

Prices for the Pre 2 haven't been released yet, but we'll update this review as soon as they're available. We expect it to be one of the pricier smart phones.

WebOS like a boss

Check out our reviews of the Palm Pre and Palm Pre Plus , because the Palm Pre 2 sticks very close to its tried-and-true recipe. We'll focus on the differences in this review, although none of them are world-shatteringly huge.

The new version of webOS is 2.0, and Palm promises it's faster than ever. The software now takes advantage of the hardware graphic processor to be even more whizzy, and the Pre 2 also doubles the processor speed to 1GHz. It shows when opening apps, which pop up promptly, although there was the occasional pause when we woke up an app that was paused.

Palm's 'deck of cards' feature is still present and correct, which means that if you have several apps open, each is displayed as a large thumbnail on the home screen. You can easily swipe between cards to move between open apps, or swipe a card up towards the top of the screen to close the app. 

You can now group cards together so that you don't have to swipe quite so much, and have a pile of cards related to a particular task. The groups also get created automagically. For example, when we opened a link from the Spaz Twitter app (apologies for that name -- we don't condone it, but the app is free and works), it opened in a browser window. Press the touch-sensitive home button to minimise the app to the deck of cards view, and the browser window is shown stacked on top of the Twitter window. You can still interact with them both, and you can manually split up the cards or stack them in a different way.

That said, we think the deck of cards could be more useful on a day-to-day basis if the cards worked more like widgets. It's great to have the option to multitask -- to pause a game while you respond to a text message, for example. But the cards don't work well as widgets that let you keep up to date with Facebook, for instance, without opening the full app. In our straw poll of regular Pre users, people tend to open apps one at a time, as they need them, rather than hold heaps of open apps in their deck of cards.

The Pre 2's menu has also been tweaked so that you can group icons into screens, and add and remove screens, to organise your apps. 

The changes are welcome, but we don't think they'll blow your mind with their newness if you've used a Pre before. If not, we think the user interface is fun to use and efficient. Getting around using the swipes and gestures only takes a few minutes to learn, and once you get your head around it, it's easy to use the Pre 2. 

Ask and you shall receive

Another improvement we're more excited about is the search feature. Previously known as 'universal search', it's been renamed 'just type', and we can see why. From the home screen, start typing and the option pops up to search the Web, your contacts and other phone data, create a text or email, and plenty more. It's a very handy way to move quickly around the phone's features or find what you want, if you can get into the right headspace. To write an email, for example, you have to think of typing first, rather than finding and launching the email app. 

Developers can also write their own search plug-ins. This means you can launch the Facebook website, for example, and search for something from the 'just type' app, along with the built-in search engines like Google. Whether the overstretched dev teams of various sites can be bothered to get around to this, along with writing Chrome extensions, Firefox plug-ins, iPad sites and everything else they're expected to do these days, remains to be seen.

App anxiety

Getting developers on board has been a long struggle for Palm, and its app store has suffered as a result. In our tests, the big players were present -- there's a revamped Facebook app, for example. But there are still plenty of holes -- no official Twitter app, for example. We also missed having lots of great free apps to choose from, since the best selection was in paid apps.

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Where to Buy

Palm Pre 2

Part Number: CNETPalm Pre 2

Typical Price: £339.00

See manufacturer website for availability.