HTC Touch Diamond review: HTC Touch Diamond

CNET Editors' Rating

2.5 stars OK

Average User Rating

3.5 stars 13 user reviews
Review Date:
Updated on:

The Good GPS; Wi-Fi; HSDPA; accelerometer; slim design.

The Bad Sluggish interface performance; lack of flash on camera; screen isn't as responsive as we would have liked.

The Bottom Line We thought the Touch Diamond was going to be HTC's pièce de résistance. Instead, we were left wanting more. It looks the part of an all-round super phone, but it doesn't work like one. Hopefully, HTC can learn from this and make the next iteration of Touch phone more responsive -- that may involve scrapping Windows Mobile as a back-end OS

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The HTC Touch Diamond is a brave new product that tries to capture some of the iPhone's popularity by featuring a finger-friendly interface that looks better than anything we've seen on a Windows Mobile handset before. But can HTC apply Apple's success by using Windows Mobile and a fancy new interface?

The HTC Touch Diamond will be available soon on most major networks for free on a monthly contract.

Design
The HTC Touch Diamond looks fantastic compared to any Windows Mobile phone we've seen before. It's not too large or small and has a thin profile, which makes it easy fit into a pocket. Unlike previous models, HTC has added an attractive twist to the design of the back of the phone by using a prism-like surface. It looks less boring that your traditional smart phone.


The HTC Touch Diamond has a glossy front that looks good, but picks up fingerprints very easily

The Touch Diamond's VGA (640x480 pixels), 71mm (2.8-inch) touchscreen is very sharp and displays pictures really well. Unfortunately, it's very glossy, so you may struggle to see what's going on in bright light. Another disadvantage of the Diamond's glossy surfaces is that they pick up unsightly fingerprints on the back and face grease on the front. Expect to clean this phone often if you want to keep it looking good.


Considering how many features the HTC Touch Diamond has, it's very thin and fits into a pocket

Underneath the touchscreen, you'll find a set of flat, clickable keys. Interestingly, the four-way navigation key doubles up as a touch-sensitive scroll wheel in certain apps such as the photo viewer, letting you zoom in and out of pictures. Bizarrely, the scroll wheel doesn't work everywhere, which is a shame, particularly since we would have liked to use it to scroll through long contact lists or music tracks.

Features
Considering its size, the Touch Diamond is packed with features. It's one of the most feature-rich Windows Mobile phones out there and boasts almost everything you'd need on the move. There's GPS that you can use with Google Maps -- it looks great on the Diamond's screen, too -- and HSDPA and Wi-Fi, which makes browsing the Web and picking up emails fast and possible almost everywhere you go.

A customised version of Opera Mobile also makes surfing the Internet enjoyable. It lets you see an entire page and then zoom in on the parts you want to see properly. Opera Mobile also lets you open new tabs, which means you can navigate through a few different pages without needing to open new windows. It's one of our favourite apps and it works well on the Diamond's ample touchscreen.



Another customised app offered on the Touch Diamond is provided by YouTube. You can watch YouTube videos via Wi-Fi or HSDPA and search through YouTube's directory or just check out the latest videos. It seemed to load videos slowly using HSPDA and worked better using Wi-Fi. Picture quality on the Touch Diamond was much better than any previous HTC incarnations, thanks to its VGA screen. Still, it didn't look as good as on an iPhone because the screen isn't as large.


The lack of a flash on the camera mean that shots in low light don't come out very well

If you're not in the mood for videos and fancy games instead, the Touch Diamond comes with a ball and hole game. It's simple, but very fun: you use the phone's motion sensor to navigate a ball into a hole by moving the whole phone. You can 'feel' the ball bumping into the sides of a wall and the pressure of it dropping into the hole. New games using the Diamond's motion sensor have yet to be announced.

This is by far HTC's most consumer-oriented handset to date, so we were keen to see how good the music player and camera were. Joining these features together is a proprietary interface called TouchFLO 3D. It's more attractive and finger friendly than the standard Windows Mobile interface but -- and this is a big but -- it doesn't run very smoothly. While we'd like to say that HTC has cracked the touchscreen smart phone with its fancy new interface, we think that it's still got a long way to go.


As you can see, the glossy bottom surface has a distinct style, but also picks up smudges

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Where to Buy

HTC Touch Diamond - smartphone - GSM / UMTS

Part Number: 99HEJ036-00
Pricing is currently unavailable.

Quick Specifications See All

  • Technology WCDMA (UMTS) / GSM
  • Service Provider not specified
  • Weight 110 g
  • Diagonal Size 2.8 in
  • Sensor Resolution 3.2 pixels