With outage, Sidekick service loses its footing

roundup A prolonged outage for users of T-Mobile's Sidekick device gets even worse as Microsoft's Danger unit says that their lost Sidekick data may be gone forever.

A prolonged outage for users of T-Mobile's Sidekick device gets even worse as Microsoft's Danger unit says that their lost Sidekick data may be gone forever.

Deaf users sound offon Sidekick outage

Recent problems with the smartphone, long popular in the deaf community, leave many users frustrated and sizing up alternatives.
(Posted in Beyond Binary by Ina Fried)
October 15, 2009 4:00 AM PDT

Microsoft: We've recovered most Sidekick data

In a letter to customers, the software maker said that it thinks only a minority of customers will end up losing any data.
(Posted in Beyond Binary by Ina Fried)
October 15, 2009 1:00 AM PDT

T-Mobile Sidekick

Lawsuits filed over Sidekick outages

Various legal actions claim negligence on the part of Microsoft and T-Mobile led to the recent cell phone woes.
(Posted in Beyond Binary by Ina Fried)
October 14, 2009 4:04 PM PDT

Sidekick's lesson: We learn by failing

The Sidekick outage shows that management hasn't caught up with the cloud, not that network storage is unreliable.
(Posted in Rafe's Radar by Rafe Needleman)
October 12, 2009 10:32 PM PDT

Unanswered questions loom large in Sidekick fiasco

Microsoft and Danger remain largely silent as to both what led to a massive data loss as well as what it plans to do to try to make things right, not to mention what this will all mean for the future of the device.
(Posted in Beyond Binary by Ina Fried)
October 12, 2009 4:39 PM PDT

T-Mobile says Sidekick data may yet return

The wireless carrier says "recent efforts indicate the prospects of recovering some lost content may now be possible." Those who suffer permanent data loss will get $100.
(Posted in Beyond Binary by Ina Fried)
October 12, 2009 6:01 PM PDT

T-Mobile halts sales of Sidekick

Amid a massive failure that led to data loss for owners of the the gadgets, the wireless carrier stops selling new devices online and at its stores.
(Posted in Beyond Binary by Ina Fried)
October 12, 2009 10:11 AM PDT

Sidekick users share their horror stories

In the wake of a massive data loss, tales of woe are coming in from those whose devices have suffered a wicked case of amnesia.
(Posted in Beyond Binary by Ina Fried)
October 12, 2009 9:29 AM PDT

Sidekick outage casts cloud over Microsoft

Although Microsoft inherited Danger's service, this week's massive failure could call into question the broader reliability of depending on keeping data in Redmond's cloud.
(Posted in Beyond Binary by Ina Fried)
October 10, 2009 3:26 PM PDT

Missing Sidekick data may be gone for good

T-Mobile issues apology to users, saying whatever contacts, calendar info, and other data that are currently missing from their Sidekicks are likely to be lost forever.
(Posted in Crave by Matt Hickey)
October 10, 2009 1:40 PM PDT

Major outage hits T-Mobile Sidekick users

Outage that began Friday knocked out data service. Microsoft, whose Danger subsidiary powers the Sidekick service, says it has restored service for "critical applications."
(Posted in Beyond Binary by Ina Fried)
October 6, 2009 11:57 AM PDT
 

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