Morgan Stanley Smith Barney has warned 34,000 customers that their addresses, account and tax ID numbers, and other data--including Social Security numbers for some--may have been stolen, the Credit.com news site reported today.
The data was reportedly on two CD-ROM discs that were password-protected but not encrypted, according to two letters Morgan Stanley sent to customers on June 24. The package containing the CDs was intact when it arrived at the New York State Department of Taxation and Finance but the CDs were missing when the package arrived on the desk of its intended recipient, Jim Wiggins, a Morgan Stanley Smith Barney spokesman told Credit.com.
The state notified Morgan Stanley Smith Barney about the missing CDs on June 8. After a two-week investigation, the brokerage firm then notified customers and offered to pay for a year of credit-monitoring service to customers who received letters warning that their Social Security numbers were among the data, the Credit.com story says.