Content from CNET tagged with
SLA
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NewsBMC looks to simplify network operations
September 17, 2004 BMC Software is expected to announce upgrades to two of its systems management products on Monday. -
DownloadsFireStarter Helpdesk 2.31
Track customer calls, SLAs, resources, and purchase requests and orders.
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As scandal dies down, MCI fights for a comeback
March 5, 2004 With two years of scandal and bankruptcy proceedings coming to a close, the company--legally known as WorldCom--is launching new services in an effort to rebuild. -
Downloads
Cute HelpDesk 1.2
Monitor all support-related interactions and collaborate with other support agents instantly.
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