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Content from CNET tagged with

retailer [x] , technician [x]

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Remote support comes to consumers' aid

 May 21, 2007 As households fill up with PCs, gadgets and networking gear, today's troubleshooters are finding ways to skip the house call. TAGS: remote support, technician, Best Buy Co. Inc., Stephen Baker, NPD Group Inc., installation, retailer, information technology, PC

Need your PC fixed? Get ready to pay up

 March 1, 2006 Demand for PC support is booming, even as retailers and PC vendors pare down standard warranties. Chart: How services stack up TAGS: Best Buy Co. Inc., technician, antivirus software, house, agent, retailer, PC company, virus, PC, operating system, Microsoft Windows
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