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News Stories

Showing 1-8 of 8 results found

U.K. bank to ship up to 5,000 jobs overseas

December 31, 2003 Barclays will move at least 500--and possibly as many as 5,000--call center jobs to India, with South Africa also under consideration, according to media reports. TAGS: Barclays Plc., call-center, outsourcing, South Africa, U.K., India, British company, bank, banking, operation

Gartner: Outsourcing costs more than in-house

March 5, 2005 Customer service operations sent overseas can cost almost a third more, according to a new study. TAGS: outsource, Gartner Inc., customer service, outsourcing, BPO, operation

Merger widens outsourcing geography

November 3, 2003 Outsourcing specialist Headstrong merges with rival TechSpan to form a $100 million company with operations across India and the Philippines. TAGS: Philippines, outsourcing, offshore outsourcing, India, consulting company, call-center, merger, operation, consulting, information technology, CEO, U.S.

Motorola, Wipro forge IT outsourcing venture

July 25, 2006 Network operation center will be located in India, offer round-the-clock telecommunications services. TAGS: Wipro Technologies, Motorola Inc., India, IT outsourcing, outsourcing, IT services, venture, information technology, operation, telecommunications, Europe

EDS snaps up small IT consulting company

January 12, 2004 Electronic Data Systems expects the acquisition of the Feld Group, a privately held technology consulting company, to bolster its outsourcing services. TAGS: Electronic Data Systems Corp., technology consulting company, consulting company, executive vice president, outsourcing, business process, information technology, operation, acquisition, CEO

SAP expects strong growth, acquisitions

November 17, 2003 The software maker's chief executive says it will grow faster than the market for enterprise software, and he hints at future acquisition plans. TAGS: Henning Kagermann, SAP AG, enterprise software, acquisition, outsourcing, AMR Research, supply chain, merger, operation, CEO, software company

Computer Sciences banks Malaysian deal

August 28, 2003 The IT giant adds another significant outsourcing deal to its string of recent wins, announcing a 10-year pact with Malayan Banking that's valued at $342 million. TAGS: Computer Sciences Corp., BPR, IT outsourcing, outsourcing, business process, mainframe, network infrastructure, Malaysia, information technology, help desk, leader, bank, operation, IBM Corp.

IBM: On-demand computing has arrived

November 12, 2003 CEO Sam Palmisano says the "on-demand" effort to transform how businesses use technology has moved from abstraction to reality, but much energy is still being devoted to explaining the idea. TAGS: Palmisano, on-demand, on-demand computing, IBM Corp., idea, utility computing, vision, reality, outsourcing, business process, operation, CEO

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