Content from CNET tagged with
help desk
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NewsCA nabs help-desk software company
January 11, 2006 Computer Associates International acquires Control-F1. -
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Downloads
Acacia Help Desk 3.1.1
Log support requests and create knowledge base articles and reports for management.
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Downloads
Numara Track-It 9.0
Improve first-time call resolution with helpdesk and asset management solution. -
Downloads
Help Desk Outsourcing Metrics 1.1
Learn about the challenges in improving performance in a help desk call center. -
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HelpStar Help Desk Software Test Drive 2008 10.0.196
Track PC configurations and assets, manage help desk work orders, and perform reports and queries. -
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Target Helpdesk 3.0
Increase client satisfaction while controlling and reducing service and support costs. -
News
IBM backs Firefox in-house
May 13, 2005 Big Blue is encouraging its 330,000 employees to use Firefox as an alternative to IE, providing support and internal downloads. -
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Instant Knowledge Base 1.10
Create fully searchable custom knowledge base articles, export articles as HTML. -
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