Content from CNET tagged with
help desk
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ReviewsIBM ViaVoice for Windows Pro USB 10.0
Reviewed on January 22, 2003 ViaVoice 10.0's improved speech engine makes it a mandatory upgrade for current customers and the best pick for anyone new to speech recognition. -
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Downloads
Numara Track-It 9.0
Improve first-time call resolution with helpdesk and asset management solution.
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ReviewsDell OptiPlex GX280 Desktop Computer for Business
Reviewed on April 25, 2005 Strong performance, excellent service, and quiet operation combine to make the Dell OptiPlex GX280 a good fit for busy offices. -
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NewsCA nabs help-desk software company
January 11, 2006 Computer Associates International acquires Control-F1. -
Downloads
Help Desk Outsourcing Metrics 1.1
Learn about the challenges in improving performance in a help desk call center. -
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ReviewsWordPerfect Office 11 - Standard Edition
Reviewed on April 15, 2003 Current WordPerfect customers should certainly upgrade to Office 11.0. But SOHO users won't need some of the functionality. -
Downloads
Acacia Help Desk 3.1.1
Log support requests and create knowledge base articles and reports for management. -
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Downloads
SmartCode VNC Manager Enterprise Edition 5.0.4.2
Connect and control computers running VNC, RDP, Hyper-V, SSH, or Telnet servers on your network. -
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Downloads
HelpStar Help Desk Software Test Drive 9
Track PC configurations and assets, manage help desk work orders, and perform reports and queries. -
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Freeware HelpDesk CentreDesk Quotation 5.401
Assign quotations and track all calls with full history.
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