Content from CNET tagged with

customer service ^[x] , U.S. ^[x]

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Narrow Your Results: e-mail (3); broadband (2); Microsoft Corp. (2); subscriber (2); Time Warner Inc. (2); call-center (2); VoIP (2); India (2); Internet phone (2); U.K. (1); Skype (1); America (1); investigation (1); hurdle (1); U.S. company (1)

Product Reviews, Downloads, News Stories

Showing 1-10 of 10 results found

News
Xbox repair process leaves gamers in a fix
August 3, 2007 Some customers who send their consoles in for warranty repair are unhappy with long return times, inadequate fixes and poor customer service. TAGS: Xbox Live, Microsoft Xbox, console, Xbox 360, customer service, game console, fix, complaint, gamer, Microsoft Corp., U.S., e-mail
News
U.S. call center jobs moving to Canada
August 26, 2004 Research firm predicts closure of more than 3,000 U.S. centers as jobs fly north. TAGS: call-center, Datamonitor, Canada, customer service, U.S. company, India, worker, U.S., U.K.
News
Skype callers: 'Customer service, please?'
February 16, 2005 VoIP provider jockeys to handle complaints about its one revenue-generating service. TAGS: Skype, SkypeOut, customer service, phone provider, BellSouth Corp., Internet phone, Internet phone company, VoIP company, call, caller, VoIP, billing, AT&T Corp., IP, U.S., e-mail
News
Dell's dilemma--it's about pricing
November 1, 2005 As the company forecasts an earnings slip, bargain PC makers are making steady gains in market share. TAGS: average selling price, consumer PC, gap, business PC, customer service, branding, HP, Acer Inc., PC company, pricing, U.S., PC, notebook computer
News
Insecurities over Indian outsourcing
April 26, 2005 Arrest of former call center workers in India for account theft reignites controversy over safety of shipping sensitive data overseas. TAGS: Mphasis BFL Ltd., BPO, outsourcing company, call-center, offshore, perception, India, theft, outsourcing, Forrester Research Inc., customer service, business process, bank, task, U.S., America
Downloads
Garden Catalog Profiles 4.0
Search and find seeds, plants, tools, and accessories for your garden. TAGS: plant, customer service, search result, U.S., e-mail
News
Protecting cell phone users' privacy
January 20, 2006 Cell phone records are for sale, and some people want mobile operators to do more to protect sensitive customer information. TAGS: record, cell phone, Verizon Communications, investigation, expert, customer service, telephone company, U.S.
News
AOL: You've got VoIP
February 24, 2005 Beleaguered giant turns to hot Internet phone market in latest effort to bolster flagging dial-up business. TAGS: America Online Inc., VoIP, Internet phone, Time Warner Inc., VoIP service, broadband, subscriber, customer service, Internet access, U.S.
News
Cable firms bet on broadband speed, not price
October 10, 2003 Cable companies think raw speed will help them conquer the broadband market, but slower, cheaper services from rival digital subscriber line providers are coming on strong. TAGS: DSL, broadband speed, price cut, broadband, cable company, customer service, Comcast Corp., SBC Communications Inc., subscriber, market research company, Time Warner Inc., U.S.

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customer service [x] , U.S. [x]

Product Reviews, Downloads, News Stories

customer service ^[x] , U.S. ^[x]