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customer service ^[x] , software company ^[x]

Show Results by: News (7)

Narrow Your Results: Microsoft Corp. (2); CRM (2); Siebel Systems Inc. (2); Cognos Inc. (1); Joe Davis (1); business application (1); consulting (1); bank (1); consulting company (1); Salesforce.com Inc. (1); database (1); U.K. (1); subscriber (1); database company (1); corporate performance management (1)

News Stories

Showing 1-7 of 7 results found

Siebel Systems acquires Irish software company

April 20, 2004 Seibel Systems will pay $70 million in cash for Eontec, which sells customer service applications for banks. TAGS: Siebel Systems Inc., customer service, bank, software company

Salesforce.com reports subscriber surge

October 7, 2004 The subscription software company adds 85,000 individual subscribers to its online customer information system. TAGS: Salesforce.com Inc., subscriber, customer service, software company

SAP, Sybase ally for smaller business

November 17, 2003 The partnership is a setback for Microsoft, which has been the primary database supplier for SAP's Business One applications, which are targeted at small to midsize companies. TAGS: SAP AG, Sybase Inc., business application, database company, customer service, Microsoft Corp., database, software company

Cognos picks up U.K. consulting firm

March 9, 2004 The business intelligence software maker buys Softa, which specializes in corporate performance management--an area that analysts say is poised for significant growth. TAGS: corporate performance management, Cognos Inc., business intelligence, consulting company, consulting, customer service, U.K., acquisition, software company

Licenses to lift Siebel earnings

January 5, 2004 The business software maker says its fourth-quarter report this month will show higher earnings than expected, bumped up by strong demand for licenses and by cost-cutting layoffs. TAGS: Siebel Systems Inc., earnings, recovery, expectation, customer service, Wall Street, software company

PeopleSoft's CRM chief leaves for start-up

March 10, 2004 The business software maker loses Joe Davis, the head of its customer relationship management unit, who has quit to lead start-up Coremetrics. TAGS: Joe Davis, Coremetrics, CRM, PeopleSoft Inc., business software, business software company, Oracle Corp., leadership, division, customer service, start-up, software company, California, CEO

Partners tackle new Microsoft CRM

July 6, 2005 With new features and optional on-demand delivery, Microsoft's new CRM package prompts partners to reassess their best prospects. TAGS: CRM, Microsoft CRM, on-demand, reseller, customer service, Microsoft Corp., small business, software company

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customer service [x] , software company [x]