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customer service ^[x] , Siebel Systems Inc. ^[x]

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Narrow Your Results: Salesforce.com Inc. (3); software company (2); Wall Street (1); survey (1); business management (1); contract (1); CRM (1); investor (1); IPO (1); IBM Corp. (1); sales force (1); Microsoft Corp. (1); Marc Benioff (1); SFA (1); Universal Application Network (1)

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Siebel Systems acquires Irish software company

April 20, 2004 Seibel Systems will pay $70 million in cash for Eontec, which sells customer service applications for banks. TAGS: Siebel Systems Inc., customer service, bank, software company

Siebel outlines product plans

October 8, 2003 Siebel Systems is working on a slew of new features for its set of business-management applications and plans to release them in new versions of the programs next year. TAGS: Siebel Systems Inc., Universal Application Network, CRM, business management, customer service, IBM Corp., Microsoft Corp.

Siebel sues former exec over contract breach

November 21, 2003 The software maker alleges that a former employee disclosed confidential information to a rival company while still at Siebel. TAGS: Siebel Systems Inc., Salesforce.com Inc., complaint, customer service, business application, exec

Licenses to lift Siebel earnings

January 5, 2004 The business software maker says its fourth-quarter report this month will show higher earnings than expected, bumped up by strong demand for licenses and by cost-cutting layoffs. TAGS: Siebel Systems Inc., earnings, recovery, expectation, customer service, Wall Street, software company

A second act for Siebel Systems?

October 4, 2004 Siebel chief Mike Lawrie pledges better customer service, spotlights focus on a la carte software. TAGS: Siebel Systems Inc., Oracle Corp., Larry Ellison, Salesforce.com Inc., customer service, CEO

Salesforce trumpets megadeals ahead of IPO

February 26, 2004 With the two multiyear contracts, the subscription software company hopes to show that it's not dependent on smaller, more fickle customers. Is it enough to convince investors? TAGS: Salesforce.com Inc., Siebel Systems Inc., Marc Benioff, IPO, SFA, Automatic Data Processing Inc., sales force, investor, contract, customer service

R-E-S-P-E-C-T, find out what it means to tech firms

June 3, 2005 Customer Respect Group says tech firms have taken customer service up a notch, but still have trouble responding to e-mails. TAGS: high-technology company, Siebel Systems Inc., survey, customer service, improvement, HP, e-mail

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customer service [x] , Siebel Systems Inc. [x]