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customer service [x] , Salesforce.com Inc. [x]

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Showing 1-7 of 7 results found

Salesforce.com reports subscriber surge

October 7, 2004 The subscription software company adds 85,000 individual subscribers to its online customer information system. TAGS: Salesforce.com Inc., subscriber, customer service, software company

Salesforce.com builds links to Microsoft

January 15, 2004 A new feature lets users of Salesforce's sales and customer service software quickly create business documents with the software giant's desktop applications. TAGS: Salesforce.com Inc., software-as-a-service, customer service, San Francisco, Microsoft Office, Microsoft Corp.

Salesforce adds on-demand to CRM tools

November 2, 2004 Business applications provider launches latest version of its hosted services, emphasizing greater customization, new capabilities. TAGS: Salesforce.com Inc., customer service management, Marc Benioff, CRM, customization, customer service, on-demand, San Francisco, Cisco Systems Inc.

Salesforce trumpets megadeals ahead of IPO

February 26, 2004 With the two multiyear contracts, the subscription software company hopes to show that it's not dependent on smaller, more fickle customers. Is it enough to convince investors? TAGS: Salesforce.com Inc., Siebel Systems Inc., Marc Benioff, IPO, Automatic Data Processing Inc., SFA, sales force, contract, investor, customer service

Siebel sues former exec over contract breach

November 21, 2003 The software maker alleges that a former employee disclosed confidential information to a rival company while still at Siebel. TAGS: Siebel Systems Inc., Salesforce.com Inc., complaint, customer service, business application, exec

A second act for Siebel Systems?

October 4, 2004 Siebel chief Mike Lawrie pledges better customer service, spotlights focus on a la carte software. TAGS: Siebel Systems Inc., Oracle Corp., Larry Ellison, Salesforce.com Inc., customer service, CEO

PeopleSoft founder taking on Oracle again

November 6, 2006 Dave Duffield's new company to compete with Salesforce.com, recent on-demand moves by SAP and archrival Oracle. TAGS: Workday, PeopleSoft Inc., ERP system, human capital management, ERP, on-demand, Oracle Corp., SAP AG, regulatory compliance, Salesforce.com Inc., payroll, enterprise application, customer service, founder, CEO
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