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customer service [x] , PC [x]
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Showing 1-11 of 11 results found-
NewsHP widens lead over Dell in healthy PC market
April 18, 2007 Hewlett-Packard is up and Dell is way down. And the growth in the market is all in the Eastern Hemisphere, analysts say.Blog: Who's the biggest PC maker ever? -
News
Growing pains hit Dell's customer service
February 20, 2004 The company continues to win market share and turn out record quarterly profits, but two recent surveys show that it's slipped when it comes to a more subjective measurement: customer service. -
News
Dell's dilemma--it's about pricing
November 1, 2005 As the company forecasts an earnings slip, bargain PC makers are making steady gains in market share. -
ReviewsDell OptiPlex GX280 BTX
Reviewed on April 25, 2005 Strong performance, excellent service, and quiet operation combine to make the Dell OptiPlex GX280 a good fit for busy offices. -
News
Get a gift--and a tech support headache
December 23, 2004 Expect to be put on hold for longer than usual this holiday season. Support desks get more calls than ever this time of year. -
News
PC users can't get no satisfaction
August 15, 2006 Customer happiness with PCs is at all-time high, according to study, but cars and appliances still do better. -
News
Linux PCs: Customer service or lip service?
November 2, 2005 Despite much hype over Linux, finding a new home PC running the open-source operating system is no easy task. Photos: Looking for a Linux PC -
News
Few solutions pop up at FTC adware workshop
April 20, 2004 Spyware and adware have become the top complaint in customer service calls to computer makers, but a workshop convened by the Federal Trade Commission yields few answers. -
News
Gateway to cut 850 more jobs
September 10, 2003 The planned layoffs of customer support and service workers mean the PC maker will eliminate at least 1,300 positions, amid a move to outsource some operations. -
News
Dell's latest push: Help at home
January 10, 2007 With the new DataSafe storage service and other offerings, Dell says it can make some gains in customer service. -
News
Dell is swell, customers say
December 9, 2004 After a dip, the PC maker is getting higher satisfaction ratings for customer support among businesses.
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