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Customer satisfaction down among PC buyers

August 14, 2007 Both Apple and Dell lose ground with customers who wish for better product reliability and customer service, according to a new study. TAGS: American Customer Satisfaction Index, customer satisfaction, satisfaction, Compaq Computer Corp., perception, Apple Computer, survey, brand, HP, PC company, leader, PC

PC users happier--especially with Apple, Dell

August 26, 2004 Customer satisfaction with home computers reaches four-year peak, with highest marks for Apple Computer and Dell, survey says. TAGS: customer satisfaction, HP, Apple Computer, Compaq Computer Corp., home PC, brand, PC, U.S.

Survey: Dell customer satisfaction unsatisfactory

June 28, 2004 The PC maker relinquishes its first-place spot in services for business customers--a rare slip. TAGS: satisfaction, customer satisfaction, survey, PC company, customer service, factor, HP, IBM Corp.

Dell is swell, customers say

December 9, 2004 After a dip, the PC maker is getting higher satisfaction ratings for customer support among businesses. TAGS: ranking, customer satisfaction, PC company, IBM Corp., HP, Lenovo, customer service, researcher, survey, PC

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customer satisfaction [x] , HP [x]